DuPont Performance Coatings Partners with Marshall Auto Body for Future Lean Curriculum Development - BodyShop Business

DuPont Performance Coatings Partners with Marshall Auto Body for Future Lean Curriculum Development

DuPont Performance Coatings (DPC) has partnered with Marshall Auto Body, headquartered in Waukesha, Wis. The agreement between the parties covers supplying Spies Hecker brand refinish products and related supplies and extends to the sharing of Marshall Auto Body’s pull-based lean production operating model that the shop put in place nearly five years ago.

Marshall Auto Body, started in 1978, operates an insurance- and consumer-friendly collision repair center. They have plans to continue to expand rapidly in the coming years. Marshall Auto Body is a member of the growing Star-Link Repair Network, made up exclusively of repairers committed to lean thinking.

"We are very excited by DuPont Performance Coatings’ commitment to offering an innovative approach to lean transformation in our industry," said Aaron Marshall, shop operations manager. "Since switching our operations nearly five years ago, we have seen significant reductions in cycle time and supplement frequency, increase in profitability and a huge boost in employee morale."

"DuPont Performance Coatings chose to partner with Marshall Auto Body due to the results achieved using their pull-based, lean production operating model," said Steve Trapp, manager – Collision Services Development.

DPC also has added Aaron Marshall as an executive facilitator for DuPont’s lean thinking courses and a design team member to DPC’s lean implementation strategy team.

Since signing the partnership agreement, DPC and Marshall Auto Body have been piloting educational and consultative approaches to bring a lean transformation approach to DPC collision repair customers. DuPont and Marshall plan to roll out jointly developed services in the future.

More information:

To learn more about DuPont Performance Services, contact your local DPC jobber, DPC Representative or visit

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