Educational Schedule, Structure Released for New MSO Symposium at NACE - BodyShop Business

Educational Schedule, Structure Released for New MSO Symposium at NACE

Details surrounding the Multiple Shop Operator (MSO) Symposium – the newest event at Automotive Service & Repair Week (ASRW) – have been released, including educational content, speakers and the full schedule. The MSO Symposium will take place Thursday, Oct. 6, featuring an all-day program consisting of education and networking specific to MSOs.

Sponsors of this event include CCC Information Services, Toyota Wholesale Parts, DuPont Performance Coatings, The Romans Group LLC, Enterprise Rent-A-Car and UniCure Spraybooths. The MSO Symposium is hosted by Matthew Ohrnstein, managing director of Symphony Advisors.

The MSO Symposium will start with a networking breakfast, followed by a full day of panelists, keynote speakers, facilitated discussions, a CEO roundtable, Q&A sessions and a concluding networking reception.

Schedule of Events:

7:30 a.m. – 8:30 a.m. – Networking Breakfast

8:30 a.m. – 10:00 a.m. – General Session with Chris Brogan (social media guru)

10:20 a.m. – 10:30 a.m. – Welcome and Opening Comments

10:30 a.m. – 12:00 p.m. – Lessons Learned from the "Big 4"

Facilitated by: Matthew Ohrnstein, Symphony Advisors

Guest Panelists:

Rollie Benjamin, ABRA Auto Body & Glass, CEO  
Cathy Bonner, Service King Collision Centers, President  
Brock Bulbuck, The Boyd Group, CEO
Steve Grimshaw, Caliber Collision Centers, CEO
12:00 p.m. – 1:30 p.m. – Networking Luncheon

Topic: "Money Talks: The Investor’s View of the State of the Financial Markets and What Does The Next Five Years Look Like For Owners of and Investors in Multiple Collision Repair Shop Operators"

Keynote Speaker: Rex Green,  BB&T Capital Markets, Managing Director

1:30 p.m. – 3:00 p.m. – Scale Matters: The Evolving Relationship Among Insurers, MSOs, Suppliers and Information Service Providers

Facilitated by: Vincent Romans, The Romans Group

Guest Panelists:

Bill Brower, Liberty Mutual Insurance, AVP &  Manager, Auto Physical Damage
Jim Dickens, CCC Information Services, Senior Vice President
Terry Fortner, LKQ Keystone, Vice President
Jim Gadberry, Nationwide Insurance, Associate Vice President
Shawn Hezar, Apex Auto Body, CEO
David Smith, Enterprise Rent-a-Car, Vice President

3:00 p.m. – 3:30 p.m. – Networking Break

3:30 p.m. – 5:00 p.m. – The Art of the Deal – Acquiring and Developing New Locations

Facilitated by: Matthew Ohrnstein, Symphony Advisors

Guest Speaker: John Walcher, Veritas Advisors

Guest Panelists:

John Gagliano, Collex Collision Experts, CEO  
Harry Hall, Dupont Performance Coatings, North America Sales Manager
Pat James, Auto Body America, CEO  
Brandon Thomas, Collision Revision, President  

5:15 p.m. – 7:30 p.m. – Closing Networking Reception

"Attendees are going to get some unique content directed at multiple shop operators who are intending to continue their growth," said Ron Pyle, ASA president. "There will be some financial perspective, acquisition perspectives, operational- and insurance relationship-specific content, and content on how to acquire and develop additional locations if you’re an expanding MSO. It won’t be just one static format, but a variety of dynamic presentations facilitated by some of the leaders who are well-known within the industry."

The MSO Symposium is produced by the Automotive Service Association (ASA), NACE and Symphony Advisors.

"We had quite a bit of input from MSOs in the development of the content. Our current NACE chairman, Ron Nagy, is a multiple-shop operator in Ohio, and this is a passion of his to get this information in the symposium," continued Pyle.

More information:

Registration to the all-day event is complimentary to qualified MSOs, but is limited to the first 100 registrants (limit of three people per company). Qualified MSOs who wish to register may call (972) 536-6318 or email [email protected].

Attendees of the MSO Symposium have an opportunity to purchase a Super Pass to take full advantage of everything ASRW has to offer on Wednesday, Friday and Saturday.


You May Also Like

Cruise Postpones Release of Driverless Taxi Service

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019.

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019. Cruise CEO Dan Ammann said the company plans to dramatically increase the number of its autonomous test vehicles on the road in San Francisco, but will not be offering rides to regular people this year, according to an article from The Verge.

Cutting Edge Automotive Solutions Partners with Andretti Rallycross

Andretti Rallycross announced that Cutting Edge Automotive Solutions will serve as technical partner on Cabot Bigham’s No. 02 OINK Clothing Beetle for the remainder of the 2019 Americas Rallycross season, showcasing their SP Tools USA brand.

Ford, Volkswagen Expand Collaboration to Include Autonomous, Electric Vehicles

Ford Motor Company and Volkswagen AG announced they are expanding their global alliance to include electric vehicles – and will collaborate with Argo AI to introduce autonomous vehicle technology in the U.S. and Europe.

CCAR Updates Website with More OSHA Alliance Resources

CCAR (Coordinating Committee For Automotive Repair) has announced the addition of new Occupational Safety and Health Administration (OSHA) Alliance content on its main website,

CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine Open in California

Owned by husband-and-wife team James and Mary Davis, CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine are a family business.

Other Posts

CIECA to Offer Webinar on What Businesses Need to Know to Implement CIECA Standards

CIECA will hold its next CIECAst webinar, “Implementing CIECA Standards: Implementation Guide and Appendix C – BMS, Code Lists and Shema Components,” on Tuesday, Dec. 11, 2018 at 11 a.m. CST.

CARSTAR Urges Customers to Stay Winter Ready

Cold weather can create some of the harshest driving conditions of the year. The months between October and February top the list for accidents, vehicle damage and injuries.

CIECA Adds Broadly as Corporate Member

The Collision Industry Electronic Commerce Association (CIECA) announced that Broadly has joined CIECA as a corporate member.

NABR Launches BillableGenie Online Searchable Database of Insurer-Paid Not-Included Procedures

National AutoBody Research (NABR) has announced the launch of its BillableGenie online service, an independent, centralized source of actual data on insurer paid not-included procedures and operations, labor rates, labor rate concessions and other manually entered estimate line items.