Fix Auto USA recently hosted its ninth annual national conference at The Coeur d’Alene Resort in Coeur d’Alene, Idaho. Fix Auto tailored the conference panels, sessions and breakouts around the conference theme, “Hitting a Moving Target,” addressing the challenges and opportunities of doing business in today’s evolving, and sometimes unpredictable, environment.
Highlights from the three-day event included a keynote address from Scott McKain, a world-renowned speaker and the best-selling author of Collapse of Distinction, and an industry panel hosted by Fix Auto Founder and CEO Erick Bickett that featured special guests Vincent Romans (The Romans Group LLC), Chip Lackey (J.D. Power and Associates), Tracy Tramm (Allstate Insurance) and Matt Robertson (DuPont Performance Coatings).
Thursday breakout sessions covered everything from guerilla marketing tactics to tips on how to maximize Yelp and social media platforms. Other breakouts focused on lean initiatives, HR hot topics and industry trends.
In addition to this content, the conference offered attendees an opportunity to network with industry experts and insurance partners, as well as share best practices with other body shops from across the United States. The conference wrapped with the annual awards banquet, honoring some of Fix Auto’s “best of the best.”
“Our goal at this year’s conference was to provide our attendees the tools, resources and renewed motivation to thrive in our changing industry,” said Fix Auto President and COO Paul Gange. “We’re thankful to attendees, presenters and our strategic partners for helping us make this our best conference to date. The bar is certainly raised high for next year, and we relish the opportunity to meet and exceed that target.”