Fix Auto USA Approves CCC ONE Total Repair Platform for Network Shops - BodyShop Business

Fix Auto USA Approves CCC ONE Total Repair Platform for Network Shops

CCC Information Services Inc. and Fix Auto USA today announce the approval of CCC ONE as a repair management platform for Fix Auto Network member shops. In connection with this approval, CCC will develop a data interface between the CCC ONE Total Repair Platform and Fix Auto’s advanced performance management and peer reporting system for its Fix Auto Network members.

The integration of CCC ONE with the Fix Auto system will assist Fix Auto to more closely manage cycle time, productivity and customer satisfaction data. Work on the interface has already begun by both organizations and is expected to be completed early in the second quarter of 2010, at which time CCC ONE will be an approved platform for the needs of Fix Auto member shops.

With CCC ONE’s ability to connect the work in the front office to the work being done on the shop floor, it is the single application supporting a complete and logical repair process – not just individual tasks, CCC says. In addition, CCC ONE users benefit from connections into the industry’s largest auto claims network.

Paul Gange, President of Fix Auto USA, stated: “CCC has delivered a powerful new platform with CCC ONE, and it is being deployed in many of our shops. As our organization focuses on enabling best-in-class repair centers to constantly improve their operations, working closely with CCC to extract and report performance data from the system is critical. Our agreement with CCC establishes the means to build a fully automated process so our shops can continue to work efficiently and benefit from our proprietary tools without the need for redundant data entry.”  

Jim Dickens, Senior Vice President of the Automotive Services Group at CCC, added: “Fix Auto USA is a recognized leader in deploying technology to enable a more efficient business process. We’re gratified that Fix Auto USA has recognized how the CCC ONE Total Repair Platform can assist them in their goals of more efficient shop operations and improved customer service, whether the end-user is a single shop or a multi-site operation.”

One of the Fix Auto member shop owners that evaluated the CCC ONE application is Richard Fish, CEO of Coast Collision Centers of Carlsbad and Tustin, California. “CCC ONE is clearly a major advance in repair facility automation, and represents a next-generation leap ahead of anything else that is available,” said Fish. “Along with lean process management and other key initiatives, we expect that the deployment of CCC ONE will help us toward our goal of being the among the nation’s most efficient repair organizations."

More information:

• Product Showcase: CCC ONE Total Repair Platform


Fix Auto USA

You May Also Like

Cruise Postpones Release of Driverless Taxi Service

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019.

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019. Cruise CEO Dan Ammann said the company plans to dramatically increase the number of its autonomous test vehicles on the road in San Francisco, but will not be offering rides to regular people this year, according to an article from The Verge.

Cutting Edge Automotive Solutions Partners with Andretti Rallycross

Andretti Rallycross announced that Cutting Edge Automotive Solutions will serve as technical partner on Cabot Bigham’s No. 02 OINK Clothing Beetle for the remainder of the 2019 Americas Rallycross season, showcasing their SP Tools USA brand.

Ford, Volkswagen Expand Collaboration to Include Autonomous, Electric Vehicles

Ford Motor Company and Volkswagen AG announced they are expanding their global alliance to include electric vehicles – and will collaborate with Argo AI to introduce autonomous vehicle technology in the U.S. and Europe.

CCAR Updates Website with More OSHA Alliance Resources

CCAR (Coordinating Committee For Automotive Repair) has announced the addition of new Occupational Safety and Health Administration (OSHA) Alliance content on its main website,

CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine Open in California

Owned by husband-and-wife team James and Mary Davis, CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine are a family business.

Other Posts

CIECA to Offer Webinar on What Businesses Need to Know to Implement CIECA Standards

CIECA will hold its next CIECAst webinar, “Implementing CIECA Standards: Implementation Guide and Appendix C – BMS, Code Lists and Shema Components,” on Tuesday, Dec. 11, 2018 at 11 a.m. CST.

CARSTAR Urges Customers to Stay Winter Ready

Cold weather can create some of the harshest driving conditions of the year. The months between October and February top the list for accidents, vehicle damage and injuries.

CIECA Adds Broadly as Corporate Member

The Collision Industry Electronic Commerce Association (CIECA) announced that Broadly has joined CIECA as a corporate member.

NABR Launches BillableGenie Online Searchable Database of Insurer-Paid Not-Included Procedures

National AutoBody Research (NABR) has announced the launch of its BillableGenie online service, an independent, centralized source of actual data on insurer paid not-included procedures and operations, labor rates, labor rate concessions and other manually entered estimate line items.