GEICO Becomes First Insurer to Use CCC Digital Fraud Detection

GEICO Becomes First Insurer to Use CCC Digital Fraud Detection

CCC Intelligent Solutions announced that GEICO is the first auto insurer to leverage its CCC Smart Red Flag Detection solution with Cross Carrier Analysis.

CCC Intelligent Solutions announced that GEICO is the first auto insurer to leverage its CCC Smart Red Flag Detection solution with Cross Carrier Analysis. Powered by AI, CCC Smart Red Flag Cross Carrier uncovers claims discrepancies and duplicate filings for the same damage. The technology works to review claims for a single carrier or across participating carriers using an automatic claims comparison feature available to insurers on the CCC network. CCC works with more than 300 U.S. insurers, including 18 of the top 20. GEICO is the second-largest auto insurer in the U.S. 

Today, the annual total impact of fraud to the insurance industry (non-health insurance) is estimated to be more than $40 billion, costing the average U.S. family between $400 and $700 per year in the form of increased premiums. 

“Auto insurance fraud is a longstanding industry problem and among the biggest factors impacting premiums,” said Troy Penry, vice president of claims at GEICO. “Working with CCC to integrate CCC Smart Red Flag with Cross Carrier Analysis into our claims workflow, which already runs on CCC’s digital and AI technology, will create better visibility into suspicious activity, improve assessment accuracy and reduce fraudulent payouts. The technology paves the way for better policyholder experiences and straight-through claims processing. With strong participation from insurers, we can work to eliminate fraud in auto claims altogether.” 

CCC Smart Red Flag uncovers multiple filings for the same damage, duplicate VINs, odometer disparities or garaging errors early in the claim life cycle. Using AI, damage photos are assessed, pinpointing inconsistencies and anomalies, and providing clarity to appraisers and investigative teams. A Smart Red Flag score dynamically adjusts based on parameters set by insurers. Stored images and new claims photos can be viewed side-by-side, and VINs and operations codes can be compared to identify common parts across claims. For insurers who opt-in, their claims are automatically compared against claims received by participating carriers on the CCC network, digitizing the process and helping to safeguard against suspicious activity.  

“Carriers across the industry recognize the benefit of a robust database of cross carrier claim details to improve industry-wide fraud detection,” said Scott Janik, senior vice president, Insurance Services Group, CCC. “By integrating AI-based detection capabilities into the digital claims experience, our customers have a consistent, powerful way to help protect their consumers from the cost and inefficiencies that come from duplicate claims. Smart digital fraud detection is another important step for the industry to realize its vision for straight-through claims processing.” 

You May Also Like

NORTHEAST 2024 Attendee Badge Registration Now Open

Individuals can now start registering for the NORTHEAST Automotive Services Show to be held March 15-17, 2024 at the Meadowlands Exposition Center.

The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) announced that individuals can now start registering for the association's flagship event, the NORTHEAST Automotive Services Show, which returns March 15-17, 2024 to the Meadowlands Exposition Center in Secaucus, N.J.

Recognized as the largest and fastest growing show of its kind, NORTHEAST has supplied automotive professionals with an unmatched experience for 47 years. The show consistently offers the latest, most advanced equipment and a premium educational slate with some of the industry’s most knowledgeable minds providing guidance on current industry trends and offering advice on how to combat the latest challenges. 

ProColor Collision Adds Two New Locations in Houston

ProColor Collision announced that two new ProColor Collision locations in Houston are the latest to join ProColor Collision’s growing family of collision repair facilities in the U.S.  

Classic Collision Opens Second Location in Vancouver

Classic Collision St. John is located in an up-and-coming industrial development section of Clark County and one mile north of Classic’s Vancouver location.

Consolidator Report

Consolidation news from the week of Nov. 27.

Association News

The latest association news appearing on

Other Posts

Top 5 Stories of the Week

A recap of the top five stories on during the week of Nov. 27.

GUNIWHEEL Donates $20K to Operative Talent

Operative Talent is a car rebuild fundraising initiative with the goal of addressing the collision industry’s aging workforce.

ASE Offers Webinar on Pre-Paint Operating Procedures

The free webinar, “Pre-Paint Operating Procedures for Increased Productivity”, will be held on Tuesday, Dec. 5 at 4 p.m. EST.

Repairify, Autel Announce New Initiatives for 2024

In Q1 2024, Autel and Repairify will continue to enhance the value of their combined services for their users through various planned releases.