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General Motors Releases Survey on OEM Repair Procedures

New survey aims to help the automaker make improvements and changes that it feels could ultimately help and support the industry as a whole.

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General Motors (GM) is asking collision shops to partake in a new survey that aims to help the automaker make improvements and changes that could ultimately help and support the industry as a whole.

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The collision industry is in the midst of a “technical tsunami” that has changed the collision repair process. OEM repair procedures, certification and pre-repair and post-repair scanning are just a few of the daily discussion topics facing the industry today.

Aluminum, high strength and ultra-high strength steel, carbon fiber, adhesive joining, new welding techniques, crash avoidance systems and the vast array of other changes are forcing repairers to rely more on OEM procedures than ever before in order to properly repair and restore a vehicle back to a safe pre-crash condition. However, accessing OEM repair procedures can be challenging.

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In an effort to provide the industry with the necessary OEM collision repair information in the best manner that the collision repair industry needs and uses this information, it is important, according to GM, to understand the current processes of how OEM repair procedures are accessed and used.

Click here to provide your feedback directly to the GM Collision Team.

The survey link will be open throughout the month of July.

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