Gullo Toyota of Conroe, Texas, has been named the Toyota Certified Collision Center of the Year. Recognized for its success within the automotive repair industry, the collision center received the highest honor from Toyota Motor Sales, USA.
The award is based on meeting Toyota’s standards for customer service and rigid criteria for productivity in numerous key areas of the collision business.
“We were a top four finisher last year, so we did some things differently from 2008 to 2009,” said Michael Cortez, collision center manager for Gullo Toyota. “In particular, we concentrated on the little things – keeping the customers regularly informed and having three sign-offs when filling out quality control checklists on finished vehicles to ensure better quality. While these and other things seem simple enough, it’s easy to veer away from them when faced with the demands of everyday work.”
“We did not accomplish this on our own,” Cortez added. “I would like to thank Tony Gullo Jr. and family, Travis Rice with Gulf States Toyota, Dave Pyle with Toyota Motor Sales, USA and Sherwin-Williams Automotive Finishes for all their support through the years.”
Sherwin-Williams extended congratulations to Gullo Toyota and says it’s a great privilege to support the Gullo Dealership network, according to Larry Mooney, area sales manager for SWAF. He added that this is the fourth time in the last five years one of Sherwin-Williams’ customers has been the recipient of this award.
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Gullo Toyota of Conroe
