Hey! Didn't You Used to Work for Me? - BodyShop Business

Hey! Didn’t You Used to Work for Me?

Too bad someone out there doesn't have a collision industry crystal ball - filled with answers about where future technicians are going to come from and the secrets of hiring and retaining them.

Without an omniscient fortune teller to explain the future (and with Miss Cleo under investigation), shop owners are left to make predictions of their own. For example, in last year’s Industry Profile, 64.5 percent of respondents predicted their workforce would stay the same in the next 12 months.

Were they right? Are we looking at the next Nostradamus here? The numbers say yes.

According to this year’s Industry Profile, 64.2 percent of shops didn’t change the size of their workforce in the past 12 months. Of the 34.8 percent that did make a change, 70.7 percent increased their staff size (by an average of 37.3 percent), while 29.3 percent decreased their staff (by an average of 27 percent).

If we’re supposedly in the midst of technician shortage, where did the shops that increased their staff size find new employees? According to survey results, 32 percent stole them from other shops.

With one correct prediction under their belts, how do shop owners see their workforce changing in the next 12 months? An overwhelming percentage – 62.4 – believe it will stay the same. A clairvoyant 35.7 percent expect it to increase, while the remaining 1.9 percent say it will decrease.

Why the varied predictions?

The shop owners who plan to increase the size of their workforce plan to do so for valid reasons, citing increased work loads, new buildings that better utilize space and streamline production, and new DRP contracts. Those who plan to decrease the number of employees are facing some difficult times:

  • “The economy in this area isn’t good.”
  • “We haven’t been able to grow as much as we’d like to.”
  • “There’s not much work in this town.”

A shop owner who predicts his workforce will stay the same – despite his wanting to increase it – gave one simple reason: “We can’t find qualified technicians.”

Look out! If he’s like many other shop owners, he’ll soon be looking next door for his next hire. Sorry neighbor!

Writer Melissa McGee is managing editor of BodyShop Business.

You May Also Like

Body Bangin’ Southeast Collision Conference: Create a Bulletproof Repair Plan with Danny & Kyle

Live from the Southeast Collision Conference, Micki Woods interviews Kyle Motzkus and Danny Gredinberg on building a repair plan supported by facts.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, is kicking off a series of daily podcasts from the Carolinas Collision Association's 2024 Southeast Collision Conference. This series is sponsored by Lombard Equipment, which offers a premier line of automotive collision repair equipment for all your OEM certification needs.

Body Bangin’ Southeast Collision Conference: To Calibrate or Not to Calibrate with Greg Peeters

Live from the Southeast Collision Conference, Micki Woods interviews Greg Peeters of Car ADAS on what it takes to do an accurate calibration.

Body Bangin’ Southeast Collision Conference: Building Value in Your Business with Matt DiFrancesco

Live from the Southeast Collision Conference, Micki Woods interviews Matt DiFrancesco on how to make your business as valuable as possible.

Body Bangin’ Southeast Collision Conference: Future-proof Your Shop with Mike Anderson

Live from the Southeast Collision Conference, Micki Woods interviews Mike Anderson on finding the formula for future success.

Body Bangin’: Taking the Gloves Off with Clay Hoberecht

Micki Woods interviews Best Body Shop Owner and Vehicle Care RockStar Clay Hoberecht on how he stands out in a crowded industry.

Other Posts
Body Bangin’: Are You Ready for the Southeast Collision Conference?

Micki Woods interviews Jordan Hendler and Josh Kent about the upcoming Southeast Collision Conference May 16-18, 2024 in Greensboro, N.C.

Body Bangin’: Hidden Gems to Grow Your Business with Rick Selover

Micki Woods interviews collision consultant Rick Selover on things you can do to immediately impact your person, body and business.

Body Bangin’: NORTHEAST Show Highlights with Ken Miller

Micki Woods interviews AASP/NJ President Ken Miller on highlights from the NORTHEAST Show.

Body Bangin’: Overcoming Common Shop Challenges with Kyle Motzkus

Micki Woods interviews Kyle Motzkus of Hunter Auto Body on common challenges collision shops face.