I-CAR took another step toward better serving the collision repair industry by holding the first meeting of the Collision Repair Facility Industry Segment Advisory Council on May 7. The stated goal was to "gather feedback from the industry to provide products and services that are effective, relevant, contemporary and meet the training needs across all inter-industry segments." To deliver on this new customer-focused role, I-CAR says it’s engaging with the inter-industry on a segment basis to ensure that it has a clear view of the needs and interests of each segment. 

 

“I appreciate the candor and the open and honest discussion that has taken place," said Barry Dorn of Dorn’s Body & Paint. "Some of the tough talk can be difficult to hear, but for me it feels good to come back to a new and customer-focused I-CAR."

 

“When I-CAR set out to find the right industry professionals for their feedback, we specifically looked for leaders who aren’t afraid to be open and honest with us, and I believe we found the right people for the job,” said Jeff Peevy, I-CAR Director of North America, Field Operations. “I’m proud of the work we’ve been able to accomplish so far. We’re determined to use their feedback to make the right changes quickly.”

 

I-CAR acknowledged the efforts of the following Collision Repair Facility Industry Segment Advisory Council members: Craig Griffin, Laney’s Collision; Barry Dorn, Dorn’s Body & Paint; Paul Blaski, Sterling Autobody Centers; Brett Bailey, CARSTAR; Rose Grenell, ABRA; Jim Pickett, Service King; Aaron Clark, Collision Solutions; and Chuck Lee, Gerber Collision & Glass. 

 

The first Industry Segment Advisory Council representing the insurance industry is scheduled for May 22, at the I-CAR Training Support Center in Hoffman Estates, IL.