News: Consolidator Report
Allstate Insurance Company announced receipt of the I-CAR Gold Class Professionals business designation. As a company, Allstate is the largest P&C organization in the country to receive this designation. Allstate achieved this designation by having all of its employees who are directly involved in the collision repair estimating process take five or more courses of I-CAR training. This same designation can be achieved at collision repair shops and departmentally within the context of a large organization.
To achieve the I-CAR Gold Class Professionals designation, Allstate says it had to consistently demonstrate an ongoing commitment to provide customers with efficient, safe and high-quality repair services. The designation recognizes Allstate for equipping its employees with the most up-to-date knowledge available in the industry to meet the changing needs of customers. Allstate says it is the first major insurer in the United States to achieve the I-CAR Gold Class Professionals designation.
"We’re pleased to be recognized as an I-CAR Gold Class Professionals. This is a symbol of Allstate’s commitment to providing its employees with the training and resources needed to provide Allstate customers with a safe and superior customer experience," said Bill Daly, assistant vice president for auto claims.
As an I-CAR Gold Class Professionals business, Allstate provides its auto claims employees with access to timely, role-relevant collision repair training that is best-in-class.
"Through Allstate’s designation as an I-CAR Gold Class Professionals business, Allstate will be aligned to better serve its customers in the future. Ongoing training with I-CAR will allow Allstate to broaden its teams knowledge, allowing them to provide their customers with the best services possible," said John Van Alstyne, I-CAR CEO and president.