KOI Auto Parts sponsored annual Cavalcade of Customs held in Cincinnati January 7-9. At the event, several educational classes pertaining to the automotive industry were held. The U.S. Alliance of Collision Professionals (USACP) co-sponsored a seminar by Erica Eversman, chief counsel of Vehicle Information Services, Inc. in Bath, Ohio.
Fresh from a "not guilty" of fraud verdict on behalf of Greg Coccaro and North State Custom in New York in December, Eversman spoke in two repeated sessions on the legal and ethical positions repair shop owners and managers are in when dealing with customers as well as warranty and insurance companies. Included in her class were many exhibits from the Progressive vs. Greg Coccaro and North State Custom case. Eversman was part of Coccaro’s lead defense counsel in the case.
"This is not the same industry that we all grew up in. If you think that you can continue to get by with little or no knowledge of today’s environment when it comes to your rights, responsibilities and liability as the repair professional, you’re placing your assets at risk," says Phil Mosley, president of USACP. "We deeply appreciate having someone who is as passionate, committed and as greatly qualified as Erica to share her knowledge and to help raise the bar of professionalism in our industry."
More information:
USACP is a not-for-profit organization of collision professionals dedicated to educating the consumer, cooperating with other organizations to influence legislation and to work towards strengthening the future of the collision industry. Contact [email protected] or Jennifer Justice-Haley at (513) 753-5040.
