Infiniti announced that it has launched a complimentary towing service for Infiniti owners in the event of a collision. A toll-free phone call to (800) 662-6200 initiates the towing service, where the vehicle is then transported to an Infiniti Certified Collision Repair Facility within a 50-mile radius.
Infiniti says the program’s OEM affiliation reassures Infiniti owners that collision repairs will be made to factory standards maximizing the use of genuine Infiniti repair parts. The automaker states that certified shops also have direct access to OEM technical information and specifications, so repairs are performed correctly the first time.
Infiniti North America established the Infiniti Certified Collision Repair Network to reward and distinguish body shops that meet and exceed Infiniti standards for training, equipment, customer service and quality repair work. Requirements include general business practices, facility, operations and performance standards. There are also required levels for training, tools, equipment and customer satisfaction indexing that must be maintained.
To have your shop considered for the Infiniti Certified Collision Repair Network, send an email to [email protected].