Is Your Shop the Only One - BodyShop Business

Is Your Shop the Only One

Ever been told your shop is the only one charging for that? Well ... you're not alone.

Based on BodyShop Business‘ 2000 Industry Profile, 48.4 percent of shops have heard that line from insurance companies.

What did these shops want paid for? A few examples include:

  • Blending;
  • Shop supplies (nuts, bolts, clips, etc.);
  • Hazardous-waste removal;
  • R&R of handles and moldings on repaired panels;
  • Pickup and delivery;
  • Masking for overspray and interior jambs;
  • Storage and towing when cars are at the shop more than two weeks;
  • Car covers;
  • Alignment times;
  • Color sand and buff;
  • Cleanup on used parts;
  • Setup time on frame;
  • Road testing car after repairs;
  • Detailing.

Despite being told they’re “the only one” charging for that operation, 49.5 percent of respondents still always charge for that operation; 12.1 percent still charge 75 percent of the time; 20.2 percent charge 50 percent of the time; and 18.2 percent never charge for that operation.

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