Losing Control: Whatever Happened to Transitions? - BodyShop Business

Losing Control: Whatever Happened to Transitions?

“How did I get here? Somebody pushed me. Somebody must have set me off in this direction and clusters of other hands must have touched themselves to the controls at various times for I would never have picked this way for the world.”
— Joseph Heller

You remember them. As Webster describes, transitions are the passage or process of changing from one form, state or activity to another. Transitions are those in-between periods when it’s no longer the old but not entirely the new.

Now the world seems to be on fast-forward. Today, changes don’t evolve — they erupt. Often the result is feeling like a person sitting safely in a boat on calm seas who’s suddenly thrown overboard with such force and speed that you have no knowledge of your change in circumstance until a cold, hard wave hits you forcefully in the face. Can you swim? Can you make it back to the boat? Is the boat still there? Will you drown? Will you be eaten by sharks?

Things have definitely changed. Welcome to your new world.

As business people, we appreciate change. We even often encourage it. Encourage it, that is, when it’s of our own choosing. It’s easy to feel out of control when the changes are beyond our command. Today, so many of the changes seem out of our influence and often out of our grasp.

Changes are taking place in our industry, our country and the world at such an accelerated speed, it seems before we can understand the latest turnabout that, too, changes. At such times, it’s easy to feel Heller’s unknown “cluster of other hands” touching the controls.

For people accustomed to being in control and calling the plays, not feeling in charge can be extremely difficult. It’s all right for things to change as long as you quickly gain control of each new situation.

Arthur Miller wrote, “An era can be said to end when its basic illusions are exhausted.” Maybe our “new era” will start with exhausting the illusion of control?

Ridiculous, you say. Control is essential to running a business, to managing employees, to making a profit.

Is it? Or is the need to feel in control an internal boundary that limits creativity, imagination and progress? Could you be a better manager, run a better business and lead a more satisfying life if you loosened your tight grasp and eliminated your need to control every situation, every outcome?

A radical thought? Yes. But revolutionary times often necessitate radical concepts. As Anwar Sadat stated, “He who cannot change the very fabric of his thoughts will never, therefore, make any progress.”

Control should not be our goal, but instead, progress. Changing our attitude will be the first step.

Denise Lloyd

You May Also Like

Body Bangin’: The Employer-Student Disconnect

Micki Woods interviews Raven Hartkopf, lead collision instructor at Collin College in Texas, on what students want from a shop employer.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of "Body Bangin'," the video podcast that is taking the industry by storm!

In this episode, Woods interviews Raven Hartkopf, lead collision instructor at Collin College in Texas, on students' desire for shops to work around their school schedule and let them work part-time ... yet most shops don't offer a part-time position. If a shop does do this and is flexible with the student, once they're done with school, they typically stay with that shop and go full-time. Are shops missing an opportunity here?

Body Bangin’: Why Follow OEM Repair Procedures?

Micki Woods interviews Logan Payne of Payne & Sons Paint & Body Shop on the importance of following OEM repair procedures.

Body Bangin’: Getting Paid for Calibrations

Micki Woods interviews Andy Hipwell and James Rodis of OEM Calibration on how to get started doing ADAS calibrations.

Body Bangin’: What Are The Consolidators Up To With Laura Gay

Micki Woods interviews Laura Gay of Consolidation Coach on the current state of auto body shop consolidation.

Body Bangin’: The Magic of a Massive MSO with Patrick Crozat

Micki Woods interviews Patrick Crozat, the COO of G&C Auto Body, which is the largest privately-owned, family-owned auto body shop group.

Other Posts

Body Bangin’: Changing Your Mindset with Mike Jones

Micki Woods interviews Mike Jones of Discover Leadership Training on changing your mindset to change your life.

Body Bangin’: Rivian Collision Program and Insurance

Micki Woods interviews Frank Phillips, collision repair program manager of Rivian, on how Rivian’s collision program works.

Body Bangin’: Favorite Takeaways from the Southeast Conference

Live from the Southeast Collision Conference, Micki Woods does a post-show wrap-up on the Southeast Collision Conference with the SCC committee.

Body Bangin’: Overcoming Objections

Live from the Southeast Collision Conference, Micki Woods interviews Ron Reichen and Barry Dorn on overcoming objections, the talent shortage and the SCRS blend study.