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Sterling Autobody Centers announced that collision industry leader Lou DiLisio has been named vice president of operations for its Northern Territory.
Lou comes to Sterling with over 30 years experience in the automotive repair industry. Growing up in his family-owned collision business, Lou launched his career in Mt. Kisco, N.Y., when he became owner and general manager of his own full-service collision repair facility in 1974. He began consulting in the mid-1980s and during that time opened a fraud investigations company working with insurance companies. In 1992, DiLisio began consulting with CCC Information Services in the development of the Collision Center Connection program and, in 1997, joined Carter & Carter International as vice president of U.S. operations. In 1999, Lou launched his own consulting business, Automotive Industry Consulting, Inc., and began offering a wide variety of services including strategic and tactical planning and implementation. In his role as owner and CEO of Automotive Industry Consulting, Inc., Lou has provided services to Sterling since 2009.
“We’re delighted to have Lou on staff,” said Nick Notte, president of Sterling. “Lou brings decades of collision industry experience, technical expertise and strong industry relationships to our company. He had a tremendous impact on our results while in his consultative role, and we will benefit from his experience as we continue our implementation of lean tenets throughout 2011 and beyond.”
DiLisio added, “I’m excited about the opportunity to work more closely with the Sterling organization. Sterling has proven itself as a major force in the collision repair business, and I look forward to helping our operations team improve its overall efficiency and effectiveness, which will propel us to even greater heights."
Lou is past chairman of the Society of Collision Repair Specialists (SCRS) and past chairman of the Collision Industry Conference (CIC). He was inducted into the Collision Industry Hall of Eagles in 1998 and, in 2000, was named one of the Top 25 Movers and Shakers of the Collision Repair Industry for the 20th Century. In 2005, Lou was awarded the Auto Body Repair News (ABRN) Industry Leadership Award and, in 2010, was presented with the prestigious Lifetime Achievement Award from SCRS.
“It’s quality employees like Lou, understanding all facets of both the collision repair and insurance claims industries, that gives Sterling a competitive advantage in the marketplace. Like many of our recent quality hires, Lou is uniquely qualified for this position. We welcome Lou and look forward to even greater things from him in his role as a field operations leader at Sterling," said Notte.