MetLife Auto & Home is encouraging all of its MetLife Auto & Home Concierge Auto Repair Experience ("CARE") network repair shops to achieve I-CAR Gold Class. The insurer recently earned Gold Class status at the corporate level, which the company says is a reflection of its commitment to ongoing training through I-CAR’s Professional Development Program.
“I-CAR applauds MetLife Auto & Home for encouraging its CARE shops to achieve Gold Class,” said John Van Alstyne, I-CAR CEO and president. “We also commend MetLife Auto & Home for its ongoing commitment to being a Gold Class insurer, which, through high levels of technical training, equips the MetLife Auto & Home appraiser team to be effective and productive. As the collision repair industry prepares for a tsunami of new vehicles, technologies and materials in the coming years, only businesses that truly build and nurture a ‘learning culture’ will be properly prepared to perform complete, safe and quality repairs in a sustainable manner.
“MetLife Auto & Home has a strong commitment to excellent service, and training to Gold Class goes hand-in-hand with the company’s values. CARE shops will be equipped with knowledge that can sharpen their skills and help them keep pace with our evolving industry and the future of vehicle technology.”