The Washington Metropolitan Auto Body Association (WMABA) has announced that Mike Anderson, industry consultant and former board member for the association, will offer a full-day workshop during the 2014 Membership Meeting. The event will take place Thursday, May 1 from 9 a.m. to 4 p.m. at the LKQ-Keystone Training Facility in Linthicum, Md.
The founder of www.collision-advice.com will teach attendees about:
- Improving cycle time
- Receiving fair compensation
- The importance of proper repairs
- Reducing shop stress
- Estimate writing
- Improving insurer relations
- Lean processes
The event is free for members and $75 for non-members.
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