When a frustrated Texas shop owner recently asked me this question, I understood where he was coming from – he’s tired of the hassles, headaches and hair loss – but at the same time, I was struck by the naivet
Stopping daily work to work “on” your business instead of “in” your business is essential in order to deliver change in the new year.
While you were busy doing your holiday shopping and wrapping gifts, hopefully you were also taking the time to wrap up your business for the year too. Just like you create a list for all of your holiday projects, I create a list of all the things that need to be done to efficiently close out the year and get ready for success in the new year.
The bull market of consolidation is expected to continue in 2023 even amidst high inflation, rising interest rates and other challenges.
Many repairers are now taking a stand, realizing they cannot conduct business the way they used to.
The new facility that CARSTAR Fort Collins moved into was designed with organization and performance in mind.
It’s always been easy for repairers to see insurers as the bogeyman that causes all of their problems, but insurers are merely taking advantage of repairers’ lack of business knowledge and acumen.
Do you know a “rockstar” in the automotive aftermarket? Then it’s time to nominate them as a Vehicle Care RockStar!
This year’s Single-Shop award winner is Michael Bradshaw of K & M Collision in Hickory, N.C., and the Multi-Shop winner is Matt Ebert of Crash Champions.
The goal is not to declare war against insurers; it is to declare independence for your organization so that you’re able to provide the highest level of service to your true customers.
We can avoid a fate similar to Quint’s in the movie Jaws if we embrace ADAS, technology and training.
