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Mitchell International, Inc., announced the launch of RepairCenter Estimating and RepairCenter Carrier Communication modules with its upcoming release of RepairCenter. RepairCenter is the shop workspace that allows shops to access accurate vehicle repair data from a single solution, improving vehicle repair workflow and shop efficiency, the company says.
The most notable enhancement to RepairCenter focuses on the integration of estimating functionality within the RepairCenter platform, Mitchell says.
"We’re pleased to offer a solution that allows our customers to review and complete their estimates all within their RepairCenter application," said Jason Bertellotti, vice president of repair solutions for Mitchell International. Previously, users accessed estimating independently from RepairCenter. "With estimating integrated into the business management workflow users no longer need to switch between the two applications. As a result, the workflow between the estimate and the repair is tightened to provide a seamless user experience and improved customer satisfaction."
The new RepairCenter platform also offers a communication interface that allows shops to receive new assignments from their insurance carrier partners all from within the RepairCenter Workspace.
"The new Carrier Communication module improves the flow of information between carriers and their DRP shops," says Bertellotti. "By accessing this information within RepairCenter, shops can more efficiently manage the repair process from carrier to customer."
The latest version of RepairCenter will be showcased in the Mitchell booth (N1523) at NACE 2010 (October 11-13) in Las Vegas, with commercial availability in the first quarter of 2011.
Shops can download a free version of RepairCenter using Mitchell’s secure website http://repaircenter.mitchell.com/. RepairCenter QuickStart provides collision repairers with instant access to vehicle repair web-statusing capabilities, the latest OEM repair data and procedures from Ford, GM and Chrysler, the ability to convert estimate files from all major estimating systems into repair orders, and a 30-day trial of TechAdvisor Repair, Parts and Labor.