Mitchell, a provider of technology, connectivity and information solutions today selected the recipients of the 2014 AutocheX Premier Achiever Awards, honoring collision repair shops throughout the U.S. for exemplary customer service.
The 13th annual Premier Achiever Awards honor repairers that consistently earn customer satisfaction scores in the top 5 percent of their programs as measured by AutocheX.
“Customers entrust repairers with valuable assets – their vehicles. In doing so a relationship is forged and repair shops must strive to cultivate this partnership by providing the best service possible,” said Jim O’Leary, vice president of product management. “The AutocheX Premier Achiever Awards’ winners provide a model for all shops to aspire to and we are proud to acknowledge those facilities for their unwavering commitment to customer satisfaction.”
Premier Achievers in 2014 represent 41 states across the U.S. and include collision repair facilities of all sizes, from small, family-run businesses to large consolidators.
AutocheX will provide each winner with a trophy to display in their facility, along with access to an exclusive Premier Achiever Awards website that provides promotional materials and congratulatory messages from industry leaders.
Since the award program was launched in 2002, AutocheX has presented nearly 4,000 Premier Achiever Awards to industry-leading collision repair facilities.
For more information about RepairCenter CEM or Mitchell’s other collision repair software solutions for auto body shops, please visit www.mitchell.com.