Mitchell Expands Claims Capabilities through Collaboration with Tractable

Mitchell, Tractable Partner for Expanded Claims Capabilities

This collaboration will allow insurers to use Mitchell's advanced claims automation solution with Tractable AI.

Mitchell has announced the addition of Tractable’s AI to the Mitchell Intelligent Open Platform (MIOP). This allows North American automotive insurers to use Mitchell’s advanced claims automation solution – Mitchell Intelligent Estimating – with Tractable AI.

With this plug-and-play approach, insurers have the flexibility to incorporate the AI technology that meets their unique workflow requirements.

“We’re excited to combine our solutions to accelerate accident recovery,” said Alex Dalyac, co-founder and CEO of Tractable. “Mitchell’s collision repair data and industry expertise are known to be a reference in North America, as are their affiliate’s GT Motive in Europe. Insurers now have access to a solution that is best of breed on both AI and repair estimatics. This collaboration brings a new alternative to the industry.”

The sector’s first claims automation solution with a flexible, end-to-end framework, Mitchell Intelligent Estimating leverages the MIOP platform of AI computer vision providers, cloud-based technology and Mitchell’s intellectual property and data to produce a partial or complete estimate. Photos of damaged vehicles are captured and processed, the vehicle identification number (VIN) and configuration are determined, and the estimate is populated with part- and operation-specific line items before the appraiser begins work. This expedites the claims process and helps both insurance carriers and collision repairers deliver better outcomes for their customers.

“MIOP is a critical component of Mitchell Intelligent Estimating and our open and flexible approach to claims automation,” said Olivier Baudoux, senior vice president of global product strategy and artificial intelligence at Mitchell. “By collaborating with Tractable and incorporating their best-in-class AI engine into Mitchell Intelligent Estimating, we can provide customers and the industry with an advanced, turnkey solution.”

You May Also Like

Survey Finds More Body Shops Researching OEM Repair Procedures

The latest “Who Pays for What?” survey indicates that 61% of shops say they’re researching OE procedures on “all” or “most” vehicles.

The latest "Who Pays for What?" survey from Collision Advice and CRASH Network indicates that more than three in five shops (61%) say they're researching automaker repair procedures on “all” or “most” of the vehicles they repair, a nine percentage point gain since 2020.

“It’s still not a high enough percentage, because this must be done every time, but at least awareness of this vital step is increasing,” said Mike Anderson of Collision Advice, who conducts the quarterly surveys with CRASH Network. “OEM information is complex, and can change. I recently wrote an estimate on three of the same year and model of vehicles, but the alignment procedures and battery disconnect procedures were different based on trim levels and engine types.”

Classic Collision Expands into Florida Keys

Classic Collision has announced the acquisition of Cooper’s Paint & Body Shop in Key West, Fla.

People on the Move

Recent personnel news that has appeared on bodyshopbusiness.com.

Consolidator Report

Consolidation news from the week of July 1.

CIECA to Hold Webinar on V2X Technology

The webinar, “Why the Collision Industry Should Be Interested in V2X,” will be held on July 25 at 2 p.m. EST.

Other Posts
Top 5 Stories of the Week

A recap of the top five stories on bodyshopbusiness.com during the week of July 1.

Tint World Expands Texas Footprint with East Houston Location

The National Automotive Styling Centers franchise announced the opening of its 25th store in the state.

GFS Names Platinum Equipment Preferred Refinish Distributor for Illinois

Founded in 2020, Platinum Equipment supplies, installs and services a variety of automotive repair equipment, including paint booths and frame racks.

Global Finishing Solutions, GFC logo
Fix Network to Host 2025 Global Conference in Mexico

The conference will take place April 27-May 1, 2025 at the Dreams Playa Mujeres Golf & Spa Resort in Mexico.