Mitchell Recognizes Top Shops with AutocheX Premier Achiever Awards - BodyShop Business

Mitchell Recognizes Top Shops with AutocheX Premier Achiever Awards

Awards recognize shops in 41 states and British Columbia, Canada.

Mitchell has announced the recipients of the 11th annual AutocheX Premier Achiever Awards, recognizing auto body repair shops throughout the U.S. and Canada for their achievements in customer service and satisfaction. The awards have been presented to just under 400 shops in 41 states and British Columbia, Canada.

For almost 25 years, AutocheX has been a provider of customer satisfaction measurement services to the collision repair industry. Mitchell’s RepairCenter Customer Experience Management (CEM) tool powered by AutocheX serves as a solution for customer satisfaction reporting, analysis and research.

The annual Premier Achiever Awards honor auto body shops that consistently achieve high customer satisfaction scores as measured by AutocheX, either independently or as part of an insurance-sponsored repair program. In 2012, participating insurance programs included seven of the top 25 carriers in North America.

"It is a true privilege to partner with some of these highest performing, quality focused collision repair facilities in the industry," said Patrick Burnett, associate vice president of P&C claims – material damage at Nationwide. "We appreciate their dedication to consistently deliver a superior customer experience when customers are in need and congratulate them on their Premier Achiever Award."

"We are very excited to recognize North America’s elite collision repair facilities," said Jim O’Leary, vice president of Mitchell Repair Solutions. "The AutocheX Premier Achiever Awards are such a fantastic way for participating repair shops to show their incredible accomplishments to their customers. By constantly achieving excellence, they are able to show the industry how to create the best customer experience."

Because of the success of last year’s "virtual" awards ceremony, AutocheX will once again be sending winners a trophy to display in their facilities, access to an exclusive Premier Achiever Awards website and promotional materials to leverage the award in their marketing efforts.

You May Also Like

Cruise Postpones Release of Driverless Taxi Service

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019.

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019. Cruise CEO Dan Ammann said the company plans to dramatically increase the number of its autonomous test vehicles on the road in San Francisco, but will not be offering rides to regular people this year, according to an article from The Verge.

Cutting Edge Automotive Solutions Partners with Andretti Rallycross

Andretti Rallycross announced that Cutting Edge Automotive Solutions will serve as technical partner on Cabot Bigham’s No. 02 OINK Clothing Beetle for the remainder of the 2019 Americas Rallycross season, showcasing their SP Tools USA brand.

Ford, Volkswagen Expand Collaboration to Include Autonomous, Electric Vehicles

Ford Motor Company and Volkswagen AG announced they are expanding their global alliance to include electric vehicles – and will collaborate with Argo AI to introduce autonomous vehicle technology in the U.S. and Europe.

CCAR Updates Website with More OSHA Alliance Resources

CCAR (Coordinating Committee For Automotive Repair) has announced the addition of new Occupational Safety and Health Administration (OSHA) Alliance content on its main website, www.ccar-greenlink.org.

CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine Open in California

Owned by husband-and-wife team James and Mary Davis, CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine are a family business.

Other Posts

CIECA to Offer Webinar on What Businesses Need to Know to Implement CIECA Standards

CIECA will hold its next CIECAst webinar, “Implementing CIECA Standards: Implementation Guide and Appendix C – BMS, Code Lists and Shema Components,” on Tuesday, Dec. 11, 2018 at 11 a.m. CST.

CARSTAR Urges Customers to Stay Winter Ready

Cold weather can create some of the harshest driving conditions of the year. The months between October and February top the list for accidents, vehicle damage and injuries.

CIECA Adds Broadly as Corporate Member

The Collision Industry Electronic Commerce Association (CIECA) announced that Broadly has joined CIECA as a corporate member.

NABR Launches BillableGenie Online Searchable Database of Insurer-Paid Not-Included Procedures

National AutoBody Research (NABR) has announced the launch of its BillableGenie online service, an independent, centralized source of actual data on insurer paid not-included procedures and operations, labor rates, labor rate concessions and other manually entered estimate line items.