Mitchell International, Inc., announced the release of WorkCenter Total Loss 4.0, the latest version of its total loss vehicle valuation solution developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates.
As a part of its advanced feature set, WorkCenter Total Loss 4.0 presents detailed vehicle equipment data much like that contained in a build sheet and in the same “window sticker” terminology used by manufacturers. Sourced through R. L. Polk & Co., the premier provider of automotive information and marketing solutions, the detailed descriptions of options and packages are displayed on the Mitchell comparable vehicle and NADA vehicle valuation reports. Mitchell says that supplying an easily understood, readily accepted description of vehicle equipment allows carriers to assure policyholders that all the equipment on their total loss vehicle was taken into account for the valuation.
Jesse Herrera, senior vice president, product management and marketing for Mitchell International, said, “With the addition of vehicle equipment option package data, we believe WorkCenter Total Loss 4.0 is now the industry’s most comprehensive vehicle configuration offering, underscoring Mitchell’s commitment to vastly improving often hotly contested and opaque claims settlements involving vehicle equipment and option packages. This advancement also further streamlines the total loss valuation process by making the most up to date, accurate and trusted vehicle valuation data instantly available to consumers, estimators and insurers.”
In addition, Mitchell says that WorkCenter Total Loss 4.0 will ease the job of the estimator because all of the manufacturer standard equipment will display automatically via VIN decode. The estimator will only need to review and select vehicle packages and optional equipment.
WorkCenter Total Loss is a statistically-driven, fully automated solution that can optimize the total loss claims settlement process and fully support the highest customer satisfaction initiatives. The solution combines Mitchell’s claims processing solutions with J.D. Power and Associates’ data analysis and superior pricing capabilities. It is available online or as a stand-alone, desktop application.