Mitchell’s 2017 Property and Casualty Conference Highlights Technology’s Impact on Claims Process

Mitchell’s 2017 Property and Casualty Conference Highlights Technology’s Impact on Claims Process

The conference looked at how technology advancements are changing consumer expectations for the claims process, and how new cutting-edge technology such as artificial intelligence is being used to drive intelligent decision-making into the claims workflow.

Mitchell held its annual Property and Casualty Conference on Oct. 16-18 at the JW Marriott Starr Pass Resort & Spa in Tucson, Ariz.

Mitchell welcomed leaders from across the industry for two full days of technology and industry-focused keynotes, breakout sessions and discussions.

“This is an incredibly dynamic time in the industry,” said Alex Sun, president and CEO of Mitchell. “It’s vital that we engage in meaningful discussions with our customers so that we can work collaboratively to move the industry forward. This conference provides an opportunity to do that.”

Sun opened the conference by addressing how technology advancements are changing consumer expectations for the claims process. He also shared how new cutting-edge technology such as artificial intelligence (AI) is being used to drive intelligent decision-making into the claims workflow.

Artificial intelligence was a key theme at the conference overall, with breakout sessions focusing on how Mitchell is incorporating AI technologies such as computer vision and machine learning into its products to deliver better business outcomes to its customers.

Presentations and discussions also addressed how physical damage data gathered at first notice of loss may support better bodily injury outcomes, and the importance of proper vehicle repair.

In an important announcement to its auto physical damage and collision repair customers, Mitchell also expressed its commitment to an open-standards and toll-free approach to data exchange via Program Freedom, an initiative to deliver an alternative to closed, proprietary platforms for collision repair and auto claim industries.

A key feature of this year’s conference was the inaugural Mitchell mPower Awards. Mitchell honored customers ICW Group Insurance Companies and Texas Farm Bureau for delivering better outcomes through innovative technology or business transformations. For more details on the winners, visit Mitchell.com.

Another highlight was the launch of Mitchell’s mPower website, Mitchell’s new resource for technology trends, industry insights and expert opinions.

In keeping with Mitchell’s commitment to giving back to the communities it serves, the conference also included the annual (m)Community Networking Reception, an opportunity for attendees to connect with each other while giving back to the local community. This year’s event aided the Community Food Bank of Southern Arizona.

You May Also Like

CCC Launches New Intelligent Experience (IX) Cloud Platform

CCC IX Cloud will help customers focus on the claims, repair decisions and actions that will have the greatest impact on their business. 

CCC Intelligent Solutions has announced the launch of the CCC Intelligent Experience (IX) Cloud platform, which will bring intelligent experiences to life through a new event-driven architecture that overlays onto CCC’s existing cloud applications, customer workflows, and customer and partner systems. 

This microservices-based approach will proactively provide additional insights about business events, infuse the latest AI into workflows and cascade innovation across customer operations. The CCC IX Cloud will create opportunities for workflows that are as dynamic and unique as the tens of millions of claims and repairs that occur each year, as well as help customers focus on the claims, repair decisions and actions that will have the greatest impact on their business. 

Auto Care Connect Conference Keynote Speakers Announced

The Auto Care Association announced its final lineup of keynote speakers for the 2024 Auto Care Connect event May 5-8 in Chicago, Ill., at the Hyatt Regency Chicago.

Early-Bird Registration Opens for CIECA CONNEX Conference

CONNEX 2024: “The Intersection of Data & Mobility” will be held Sept. 24-25, 2024 at the MGM Grand Detroit hotel in Detroit, Mich.

Speakers Announced for 2024 HD Repair Forum

Speakers will hail from companies like Peterbilt, MHC Kenworth, Rivian and the Recreational Vehicle Industry Association.

Registration Now Open for 2024 UK Garage and Bodyshop Event

The UK Garage and Bodyshop Event is set to return for its second edition June 5-6 at the National Exhibit Center in Birmingham, England.

Other Posts

Evercoat to Hold Free Webinar on Gel Coat Repairs

“Troubleshooting Gelcoat Repairs” will take place on April 11, 2024 at 2 p.m.

CIECA to Hold Webinar on New API Standards

The webinar will be held on Thursday, April 25 at 2 p.m. EST.

I-CAR CEO & President Announces Retirement

John Van Alstyne plans to retire in 2025 after a successful 15-year tenure.

Crash Champions Acquires Buddy Foster Collision, Expands Tampa Market

Crash Champions has announced the expansion of its Tampa service with the acquisition of Buddy Foster Collision and Towing in Zephyrhills, Fla.