National AutoBody Research Launches Procedure Database

National AutoBody Research to Launch Nationwide Online Searchable Database of Paid Procedure Documentation

New functionality enables shops to collect payment on more of their work by providing actual documents such as insurer estimates, shop estimates, checks and insurer claim numbers that prove that a particular insurer paid a shop somewhere for a certain procedure.

National AutoBody Research (NABR) has announced the coming launch of the Variable Rate System (VRS) Procedures Document Search functionality, an online, searchable library of documents showing non-included procedures and operations paid by insurers.

Integrated into the Variable Rate System (VRS), this new functionality enables shops to collect payment on more of their work by providing actual documents such as insurer estimates, shop estimates, checks and insurer claim numbers that prove that a particular insurer paid a shop somewhere for a certain procedure.

NABR began its research on procedures and payments in April 2015, asking shops which insurers paid them for what procedures.

“In that early research, we observed a glaring imbalance,” said Sam Valenzuela, president of NABR. “Some shops got paid for performing a certain procedure, for example finish, sand and buff, while others did not, even for the same work in the same state and with the same insurer. But that research didn’t go far enough. What shops really needed was documented proof of an insurer paying for that procedure. We decided that NABR could best add value to this issue by leveraging our existing VRS labor rate technology and search engine, and extending that capability for use on procedures-related documents. It makes good sense because labor rates and procedures go hand in hand. Not only do shops need to get paid for the work they do in non-included procedures, but also they need to get paid at the right labor rate. Now, when a shop does the work and can show the insurer their own estimate and claim number for a completed repair where finish, sand and buff got paid to a different shop somewhere else, there’s simply no disputing it. The shop gets paid.”

Added Eric McKenzie, VRS subscriber and director of body shop operations for Park Place dealerships, which includes Park Place Bodywerks in Dallas, Texas, the largest volume collision repair center in the nation. This new document search capability in the Variable Rate System is a significant development for the collision repair industry. It enables shops everywhere to get paid for the work they already do but don’t always collect on. Especially for a high-volume shop like ours, but also for any shop of any size, not getting paid for non-included procedures leaves thousands of dollars on the table. Because many shops perform the work anyway but just absorb the cost, getting paid for those procedures will go straight to the bottom line.”

The new VRS procedures document search functionality will launch by the end of the third quarter this year and will be included at no additional charge for all current VRS subscribers. To learn more about National Autobody Research, visit

You May Also Like

TechForce Foundation Names New Chief Growth Officer

As chief growth officer, Jennifer Bergeron brings over 20 years of experience in technical education and organizational management to TechForce.

TechForce Foundation, a not-for-profit 501(c)(3) organization dedicated to championing the technician workforce, has announced the appointment of Jennifer Bergeron as its first chief growth officer.

In addition, TechForce welcomes Dave Smith, Bill Willetts and Matt Hartford to its board of directors. These exciting developments come on the heels of a recent TechForce announcement highlighting the growing public enthusiasm for high-tech, hands-on skilled trades careers. 

CREF Selected for LKQ Holiday Vote Fundraiser

The Collision Repair Education Foundation (CREF) was selected as one of the 10 participation charities in the LKQ Cares Holiday Vote fundraiser for this year.

Ford Approves AirPro Diagnostics for Collision, Glass Programs

AirPro Diagnostics announced that Ford has approved AirPro as a diagnostics and calibrations provider to ensure a complete and safe repair.

ASA Applauds Regulatory Proposal that Excludes Collision Repairers

The proposal would have increased required reporting under a revised Air Emissions Reporting Requirements (AERR) regulation.

Maaco Announces Winner of Tony Martino Legendary Hall of Fame Award

Tim Wright of Maacoi Farmington received the award, which recognizes an owner that personifies Maaco’s founding values of providing quality service at a fair price.

Other Posts

Fix Auto USA Salutes U.S. Army Vet Franchisee

This past Veterans Day, Fix Auto USA honored veterans among its franchise partners and corporate team members for their military service.

AASP/NJ Names Lodi’s Main Auto Body Shop of the Year

The award is given annually to an outstanding member shop for its contributions to the association and the industry-at-large.

Toyota Invests $8 Billion in N.C. EV Battery Plant

This investment adds capacity to support battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs).

Maaco Announces Regional Cup Award Winners

Maaco announced the Maaco Regional Cup awards, which recognize operators for top sales, production and overall performance within their given region.