Pack Brothers Collision Center in Belmont, N.C., has won a short-pay arbitration case in a North Carolina court against Allstate.
On May 27, a Lincoln County judge ruled in favor of awarding a Pack Brothers customer $891.72, which was owed to the body shop for collision repairs that the insurer refused to pay after the insured’s car was fixed. The short-pay litigation was filed by Ronnie Pack, owner of Pack Brothers, on behalf of his customer using a Power of Attorney.
According to the insured customer’s policy, Allstate is obligated to pay for necessary and proper repairs of his vehicle. The total amount charged for repair of the vehicle was $3,445.27, but the insurer only paid $2,503.55 for the damages.
The customer is entitled to the full amount of $891.72 owed to Pack Brothers plus interest accrued since his accident, attorney fees and any other punitive damages.