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CRA Brings Bumper Reinforcement Bars to California DOI’s Legal Counsel

Association demonstrates difference in performance between OEM and aftermarket parts, wants insurer-led recall of vehicles repaired using aftermarket bumper reinforcements.

CAPA Basing New Bumper Standard on OEM Performance

CAPA says new standard is in its testing phase.

Tracking Lean Performance and Productivity

Most businesses track performance with accounting system financials. But body shops aren’t typical businesses. For us, the key number to know is the amount of resources required to produce a specific amount of value.

How to Acquire and Retain Collision Shop Customers

Insurers can steer customers to their preferred shops, but we can steer them too. Copy what they do and you’ll be well on your way to regaining control of your customers.

NABC Receives Associations Advance America Award of Excellence

The National Auto Body Council (NABC) announced that it has received an Award of Excellence in the first round of the 2010 Associations Advance American (AAA) Awards program, a national competition sponsored by the American Society of Association Executives (ASAE) and the Center for Association Leadership, based in Washington, D.C. NABC is one of 13

EDITOR’S NOTES: A Training Timeout

The first thing that surprised me as the woman introduced all of us in the room was how many different industries were represented. Here I thought I would be surrounded by collision repairers. It about blew me over that people from the banking, media and recreation industries had come to seek marketing, sales and operation

Why You Should Replace Hand Sanding with Power Sanding

Power sanders are much faster than hand sanding, and fast is the name of the game in collision repair. So stop hand sanding and learn to love the “bomb.”

Church Brothers Collision Joins AutoBody Alliance Shop Network

Church Brothers Collision Repair, with six locations in the Indianapolis area, has been approved to join the AutoBody Alliance network of repair facilities. AutoBody Alliance says its members are carefully selected based on a number of strict certification requirements, providing a network of quality body shops throughout the country. AutoBody Alliance says its member facilities

Procedural Pages Clinic Offered in Montana

The Montana Collision Repair Specialists (MCRS) will host a Procedural Pages Clinic on Saturday, March 27, at the Best Western Grantree Inn at Bozeman, Mt. This clinic will concentrate will enhance navigation skills within the system and help participants gain a better understanding of included and not included items. Participants will be writing estimates on

AkzoNobel’s Wanda Rolls Out New Web Site

Wanda, one of the fastest growing car refinish brands of AkzoNobel, has introduced a  new Web site designed to provide distributors and body shops in North America a more in-depth product and communication resource. It can be accessed at www.wandarefinish.com. AkzoNobel says the new site was designed to service the growing brand, more than 250