Lobby to Win
Here’s some advice from a seasoned lobbyist on how to get your legislators’ attention and increase your chance of getting hard-hitting laws passed.
“What Am I to Do?”
It’s a familiar plea to me now. Whether it comes by fax, e-mail, telephone or the good ol’ United States Postal Service, the message is basically the same: “I’m a small, independent shop and I’m at my wit’s end. There are two or three shops in my area that get all the work, and I can’t get on a direct-repair program to save my life. What am I supposed to do?”
Suing as a Solution?
My lawyer friend told me that all parties involved in the collision repair industry are still trying to get away with all they can because there haven’t been enough lawsuits yet. I explored that theory and found he may be right.
Sectioning the 2007 Ford F-150 Front Lower Frame Rail
Each day, as you prepare to evaluate and repair structurally damaged vehicles, you and your team must ask many questions: Should I repair the damaged area or replace it? Should I section this part or replace it with a complete piece? Does my technician know where the weld locations are? Do my technicians have factory
Ditch Your One-Dimensional Ways: Diversification
Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.
Proprietary Repairs
“Do you think that in the near future, other car manufacturers will follow Jaguar’s lead and require repair shops to be ‘certified’ to fix their vehicles?”
Market Like an Insurer
Progressive’s Concierge program is the boldest action ever
taken by an insurer to mitigate the role a shop plays with the consumer. But what might the possibilities be if repairers employed some of these same strategies?
Sexual Harassment 101
When one of my employees sued my shop manager for sexual harassment — along with me for not putting a stop to it — I was sure I’d done nothing wrong. Little did I know that my almost nonexistent company policy on harassment was about to be put to the test — and fail miserably.
Putting the “Expert” in Witness
By using your repair knowledge in the courtroom, you can make upward of $150 an hour – and educate and protect consumers at the same time.