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Go High Tech

Are you still doing business the old-fashioned way? Making multiple phone calls and faxes to complete an estimate, wasting time handling paper documents and using shop management and estimating systems with limited parts ordering functionality? Are you frustrated with delays in getting parts, and also getting the wrong parts? This frustration is unnecessary as there

The Big Stuff

There may be less insurer involvement and less overcapacity in the heavy truck collision repair business than there is in the passenger car business, but it has plenty of its own unique challenges.

A Supplement-Free World: Just a Dream?

Many shops say much of their inefficiency comes from having to write and request supplement after supplement. Is there another way?

Coaching the Shop Team

The manager of an Indianapolis collision repair facility benefits from a positive outlook and a customized management system.

For Good Measure

You must make sure your techs are taking measurements to accurately diagnose the condition of a collision-damaged vehicle. If you don’t, you’ll cheat yourself, them and your customers.

Troubled Times

Insurer profits are at record highs, and body shop profits are at record lows. Steering is rampant and labor rates are being suppressed. And repairers are supposed to get along with insurers?

The Green Team: Eco-Friendly Ways

These body shop owners are hoping their eco-friendly ways and streamlined operations will boost their bottom line.

In SOPs We Trust – Standard Operating Procedures

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

Unlocking the Mystery of Production: Pre-Repair Management

Pre-repair management isn’t a new way to repair cars faster, better, cheaper and easier. But it’s been proven to ease the production management workload – and give you time
to focus on big ideas.

Who’s the Expert?

We’re the collision repair experts yet we allow insurers to dictate how repairs are done and let them pay us a mere pittance for it. The potential result is my biggest fear: an industry full of unqualified technicians