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Training: The Days of Getting By Without It Are Over

The days of getting by without ongoing training are over. So what will you do? Recruit people who are already trained, or take on the training yourself?

Viewpoint: Include All Your Labor Operations…Because You Deserve It

You should be charging the hourly rate your business needs to get paid to be profitable and all labor and refinish operations necessary in the proper repair of a vehicle.

Marketing Through Social Media

More and more collision repair facilities are using social media to communicate who they are to customers…and increase sales.

Mitchell Makes Predictions for Collision Repair Industry in 2013

Forecasts decrease in recycled parts prices and increases in average cost to repair collision damage and average hourly labor rate.

Mitchell Examines Repairable Length of Rentals in Industry Trends Report

Mitchell, provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, has announced the launch of its 2013 Industry Trends Report (ITR) for the first quarter. Presenting expert insight into trends, current events in the industry and the economic outlook, the ITR leverages Mitchell’s data sets and state-by-state

ASA Repairers Meet with State Farm to Voice Concerns About Parts Pilot

State Farm claims there is no data to date demonstrating that PartsTrader application is negatively impacting parts profit.

PPG Teams with Auto Claim Solutions

PPG announced it has partnered with Auto Claim Solutions, an Arlington, Texas-based vehicle repair information company, to provide collision centers with an advanced integrated repair management system. The announcement was made jointly by PPG Global Color Director Mary Kimbro and Auto Claim Solutions Managing Director Tim Hoover. As a result of the partnership, collision centers

SCRS Guide to Complete Repair Planning Pairs with EstimateScrubber.com

In April, the Society of Collision Repair Specialists (SCRS) released its first public edition of the Guide to Complete Repair Planning to the collision repair industry. Two notable features of this guide were the extensive amounts of operational reminders listed in the 800-plus items, coupled with the significant factor that it was offered to the

Diary of a Bad Collision Repair Part II

It’s been almost one year since I exposed some butcher jobs in the North Carolina collision market, and guess what? They’re still happening.

AkzoNobel Sikkens Acoat selected 18th Annual Summer Conference is Minneapolis-Bound

Members of the AkzoNobel Sikkens Acoat selected National Performance Group will gather Aug. 17-19 at the Minneapolis Marriott City Center in Minneapolis, Minn. This group is comprised of leaders from throughout North America representing some of the largest and most progressive collision repair centers in the North American market today, according to AkzoNobel. The 2011