Should Collision Repairers Pursue OE Certification?
We believe OEM certification will become the standard in just a few short years, and only those who are making the investment and effort today will be prepared to accept the liabilities that are now beginning to be recognized and will surely grow in the future.
The MSO: Repair Planning – The Key to Success
Proper repair planning is the foundation of a well-run shop.
Production: Navigating the Parts Procurement Minefield
Every department in your shop should have a process, and parts are no exception. Understanding the who, where and how is essential for achieving success.
How Do I Make My Office Flow?
How should we structure our office staff, when should we hire and how do we determine who is responsible for what?
Hitting for the Cycle
Asking the question, “Why are the cars waiting all the time?” prompted a decade of process improvement at Craftsman Auto Body in Leesburg, Va. About 10 years ago, the shop hired its first lean consultant. Paul Krauss, president and CEO of the third-generation family business, said the company was “plugging away fixing cars well, and
Seven Keys to Better Cycle Time
Most of the secrets to better cycle time are simply common sense ways to avoid doing anything more than once.
PartsTrader CEO Rob Cooper Writes Industry to Clear Up ‘Misleading’ Information
Says comparing New Zealand and U.S. PartsTrader offerings is like comparing cricket to baseball.
OPINION: Aftermarket Parts Are Here to Stay, So Deal With It!
I believe we can all agree on two things: OEM parts are superior to remanufactured and aftermarket parts, and insurance companies are going to continue to use remanufactured and aftermarket parts as long as they can reap significant cost savings. Knowing these two things, I choose not to expend my energy fighting big insurers head
Houston Auto Body Association Is Newest SCRS Affiliate
The Society of Collision Repair Specialists (SCRS) announced that the Houston Auto Body Association (HABA) is the latest regional association to become an SCRS affiliate. In keeping with its name, HABA draws from a membership base spread throughout the greater Houston area. Formed in September 2009, HABA has already established a foundation built upon a
Repair Associations Caution Against Using Untested Structural Aftermarket Parts
SCRS, AASP advise repairers against installing untested structural crash parts, call for recalls, certification process.