Performance-Based DRP Agreements Driving CARSTAR’s Push to $1 Billion in Sales
Coming off a record year in 2017, CARSTAR North America aims to hit the 600-store mark and $1 billion in revenue this year, company executives said during a press briefing in Palm Springs, Calif.
Front-End Job Reveals DRP Shop’s Previous Butchered Repair
In his TV commercials, Dean Massimini, owner of Autotech Collision Service in Washington Township, N.J., cautions consumers to think twice about taking their collision-damaged vehicles to insurers’ preferred shops. Recently, his shop got an insurance job that illustrates his point.
Consumers Warned About Insurance Steering, DRPs in New Video
The advocacy group Texas Watch has published a YouTube video aiming to educate consumers about their rights if they’re involved in a collision.
Kim’s Auto Body Shuns DRPs, Focuses on Customer Experience
Unlike most collision repairers, James Kim isn’t a “car guy.” But Kim, owner of Kim’s Auto Body in Santa Clara, Calif., has turned his lack of knowledge into his business’s greatest strength.
Autotech Collision Service TV Commercial Educates Consumers About DRPs
New Jersey shop owner Dean Massimini makes the most of his 30-second TV ad, touching on DRPs, certification and consumer choice in collision repair.
Wisconsin Body Shops Might Seek up to $1 Million in Damages from State Farm in DRP Labor-Rate Lawsuit
Pulera Collision, Armando’s Collision Center and Jay-Bee Collision Repair Center filed the lawsuit in June 2016, alleging that State Farm drove them from its Select Service network when the insurer lowered their hourly labor rate from $56 to $50 in 2015.
Collision Repairers Have Mixed Opinions of Insurers, DRPs
The BodyShop Business 2017 Industry Profile examines insurer-repairer relations, among other topics.
Insurance Companies Claim Collision Repairs Take Longer at Non-DRP Shops
Article published in insurance news source claims that the time from filing a claim to repair is typically shortened by about five to seven days if a consumer takes their vehicle to a DRP shop versus a non-DRP shop.
Maaco Holds DRP Summit in Boston
Thirteen Maaco shop owners from Massachusetts, Georgia, Maryland, New Jersey, New York, Pennsylvania and Rhode Island attended to learn how they can get more insurance business by leveraging their KPIs.
From the VP: How to Gain a Slice of the DRP Pie
Whether your shop is big or small, DRP or non-DRP, your relationships with insurers are going to have the biggest impact on your bottom line above everything else.