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Technical: The Flip Side to Aluminum

Change is constant and will never stop or slow down. How we approach aluminum will be the difference between making it difficult or making it easy.

Tracking Lean Performance and Productivity

Most businesses track performance with accounting system financials. But body shops aren’t typical businesses. For us, the key number to know is the amount of resources required to produce a specific amount of value.

LEAN & MEANER: Know Your Next Move

“Learn by doing” doesn’t mean “learn lean.” It means “learn how to create the future,” and know which way to go next. And the key to that is to paint a clear picture of your future.

MARCH COVER STORY: Rally for Retail

Trying to change your posted door rate that insurers control might be as silly as wishing for wings to fly. Creating retail list prices, however, could establish a baseline for negotiation and show insurers just how much of a discount they’re getting.

Hydrate Your Business

A recruiting and training plan now can stave off your thirst for employees later.

A Few Good Techs

Is there really a technician shortage or just a misappropriation of qualified techs? Is the pool of technicians shrinking faster than the collision repair market?
Will the end result be higher door rates?

Even ‘Know It Alls’ Need Training

Take it from a reformed Mr. Know-It-All: You don’t know what you don’t know — so training is vital to staying ahead in an ever-changing industry.

May the (Work) Force Be with You

The collision industry’s workforce is dwindling at an alarming rate, and journeymen are just about as hard to come by as Jedi Masters. To combat this shortage and to stay competitive in the years to come, take a cue from the Jedi Code: Pair an apprentice with a mentor.

Partnerships that Drive Your Business

Forming industry relationships can shift your shop into high gear by boosting your bottom line and giving you credibility with consumers.

Body Shop Boot Camp

While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.