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Chrysler’s Todd Chizmar Appointed to I-CAR International Board of Directors

Chizmar has more than 20 years of experience in the automotive industry, the last 14 in technical and management roles at Chrysler.

Small Shop Survival

Realizing that pointing fingers and doing things the same old way doesn’t cut it anymore, some independent shops are banding together in networks.

Waterborne Paint FAQs

We asked the paint manufacturers six questions about low-VOC/waterborne paint with the goal of dispelling the myths and fears about this new technology. Their answers may surprise you.

Build a Better Mousetrap, and the World Will Beat a Path to Your Door

7 strategies for quality-driven shops to maintain profitability in a marketplace fixated on “fast” and “cheap.”

No Supplements Allowed

My techs stopped speaking to me for a while, but once they started reaping the benefits ($$$) of our new system for heavy hits, they liked me again. And I liked the fact that my shop was more efficient and profitable.

Somebody’s Watching Me: “Spy Cam” Teddys

Secret “spy cam” teddys aren’t the answer. Techs produce at least 50 percent more when they know you’re watching them. Implementing a production tracking system – along with productivity bonuses – has saved one shop owner $87,200 per year and increased his net profit by 10 percent. A worker produces at about 50 percent of

Associations: Time to Join or a Waste of Time?

Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions

Surviving in the Next Century: Your Role as an Independent Shop Owner

If you choose to buy into the media’s millennium hype, then nothing you do can save your business from impending doom. (Sorry!) If, however, you think the 21st century will bring with it a fast-paced business world, prepare yourself. Times are changing and so must your role as an independent shop owner.

Learning to Learn

If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.