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NAPA AutoCare Collision Center Chain Forming Performance Group to Share Best Practices

NAPA’s collision center chain will hold its first NAPA AutoCare Collision Center Performance Group (CPG) meeting Jan. 18-19 in Tempe, Ariz., with a number of its leading collision industry partners, including Martin Senour Paints. The purpose of this meeting will be to establish a Collision Center Performance Group; a best-of-the-best collection of 20 to 30

State Farm Unveils New Performance Tool for Select Service Shops

At the Collision Industry Conference in Chicago last week, State Farm unveiled a new performance tool that was described as similar to a credit score to help Select Service Shops manage their performance. The tool is actually a number from 0 to 1,000 that State Farm uses a proprietary process to determine based on examining

Peak Performance: Maintaining the Equipment in Your Paint Shop

The investment in a state-of-the-art paint department can be mind boggling.

CIECA Announces Collision Dashboard as New Corporate Member

Founded in 2022, Collision Dashboard’s mission is to simplify key performance indicators for collision repair facilities to access and understand.  

Improving Your Body Shop’s CSI Score Starts with Knowing the Survey Questions

In the collision repair business, few key performance indicators (KPIs) are as important as CSI scores – especially for shops that rely heavily on DRP work.

Use Your P&L As a Tool Part II

In Part II, we will look at the use of the P&L to generate Key Performance Indicators (KPIs).

Newsweek Ranks Atlas Copco as Seventh Most Sustainable Company

Newsweek Green Rankings scored a total of 809 qualified companies against eight environmental key performance indicators.

Going Head 2 Head

Use “Key Performance Indicators” to compare your shop against others – and to identify and eliminate any
weaknesses.

Painting Your Way to More Profits

If you’ve never truly evaluated your paint department, you may be surprised by what you find — excessive paint and material waste, poorly utilized space or even material theft. To determine whether you’re getting the most out of your paint shop, use these three key performance indicators.

Is Your Paint Shop Profitable?

It’s all in the numbers. By taking out your calculator and figuring how well you’re doing on your key performance indicators, you can quickly determine where you’re proficient in the paint shop and where you’re just painting yourself into a corner.