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Out With Estimating!

Estimating has no value whatsoever to the customer, so by definition it is
waste. Plus, it gives birth to almost every other kind of waste in the collision
repair process. So the logical thing to do is…get rid of it!

Picking a PBE Jobber

Some body shops select their PBE jobbers based on price alone, but that can cost them much more than they save in the long run. They should also consider service and the jobber’s commitment to forming a profitable partnership.

Sterling to Convert All Shops to Waterborne

Sterling Autobody Centers announced it will convert all of its 60 shops in 16 states to waterborne refinishing. The conversion will begin with the opening of Sterling’s new location in Fountain Valley, Calif., on Nov. 3.   “Waterborne technology is not only environmentally more responsible, but also safer for our employees,” said Tim Swift, vice

Larry Steck Remembered for Generous Spirit, Passion for Family Business

Laurence D. “Larry” Steck, 56, vice president of Steck Manufacturing in Dayton, Ohio, passed away Friday, Oct. 17, due to complications from surgery at OSU Ross Heart Hospital in Columbus. Larry Steck, a lifelong employee of Steck Manufacturing, ran the company with his brother Ray Steck. Larry started out working for his father George Steck

PPG Seminars to Focus on Color Accuracy, Improved Shop Operations

PPG Automotive Refinish will present four seminars to help attendees improve on matching OE color variations and learn steps to improve their repair process at NACE in Las Vegas. “Demystifying the Source of OE Color Variances,” Nov. 5, 8:30 a.m.-10 a.m. – A seminar led by Mike Henry, PPG manager, color print tools, will cover

Automotive Cooling Products Acquired

1-800-Radiator is expanding into new markets with its acquisition of Minneapolis, Minn.-based Automotive Cooling Products Inc. (ACP), whose seven Midwest locations distribute automotive heating and cooling products. ACP served the Minneapolis, Minn.; Kansas City, Kan.; Rock Island, Ill.; Omaha, Neb.; and Madison, Appleton and Milwaukee, Wis., markets. Most of ACP’s roughly 80 employees will now

Omaha Collision Shop Receives BBB Integrity Award

Dingman’s Collision Center in Omaha, Neb., recently received the Better Business Bureau (BBB) Integrity Award for businesses with six to 24 employees. These awards focus on demonstrating ethical business practices with customers, employees and community at large rather than a company’s growth, profitability or popularity. The Integrity Award winners were chosen by an independent panel

Interviewing ABCs

Good interviewing takes time and preparation. Here are some steps you can take to ensure you hire the right person the first time.

Is a Body Shop Classification System Reality?

Hotels have a star classification system, so why can’t collision repair facilities? This kind of system would allow top shops to be compensated properly and would give consumers something to measure all shops by.

The Best of Times

Within the past couple months, the largest insurance company in the world was bailed out by the government, one of the largest investment banks in the world filed for Chapter 11, and an investment house that was considered an American icon was purchased to save it from financial demise. But still, I believe these are