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Shifty Business: Cost Shifting

Not getting paid properly? Cost shifting is not the solution, and is just plain bad busiess.

DRPs, Here We Come?

Having systems in place is key to being able to offer guaranteed delivery dates. And that could be our key to making a DRP relationship a profitable one. Part 8 of a series.

Stand Out from the Competition – Gates Auto Body

Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.

Do Something

“We’re losing our collective asses at the front door because we’ve quietly accepted our current situation as being beyond our control,” says a Mississippi shop owner, summing up perfectly the state of the industry and the mentality of many in it. His point? Doing something is always better than doing nothing. Take the recent change

Busy But Broke

Repairing cars is only a part of what we do. Ultimately, we run a collision repair buisness – which means we need to make a profit on the cars wedo fix.

Are You Throwing Away Money?

Every day, shops across the country donate their labor and product free of charge. Are you one of them? If you’re relying on a computer and the P-pages to do all your thinking for you, you’re losing revenue – and lots of it.

Re-Inventing Collision Repair

DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.

Know Who You Are to Maximize Profits

Pretty much in every aspect of our economy today, you can find examples of high-volume production services mixed with lower-volume custom services to meet the varying needs of end-users and consumers across the country. When it comes to consumable goods, Wal-Mart sets the standard for high-volume, mass consumerism. Yet, their mega-store, hyper-mart approach is offset

DRPs, Here We Come?

With standard operating procedures in place that support our team vision, our DRP goals may be attainable. Part 7 of a series.

Pricing Paint and Materials

The ‘dollars times hours’ formula no longer makes sense. But if insurers can get shops to continue to accept this old formula, why should they voluntarily change what they pay?