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AASP/NJ Meets with Legislators, Insurers on Claims Settlement

The meeting was organized in response to a letter sent to the legislators by AASP/NJ calling for assistance in addressing insurer-related issues.

Estimating: Insurers vs. Repairers

The repairer is the expert, and they should be the ones who determine what damages have occurred as well as the best method for a proper repair.

Smaller and Regional Insurers Get Top Grades from Repairers

Smaller, lesser-known insurers received the highest marks from collision repairers asked to grade the auto insurers’ claims practices in the 2020 CRASH Network “Insurer Report Card.”

AASP/NJ Warns Auto Body Shops About Insurers’ Claims on Proposed Legislation

The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) is speaking out against the claims certain insurers have made about proposed legislation that intends to protect collision shops and consumers in a court of law when battling unfair insurance practices.

Google Reviews: Insurers Are Paying Attention

I have it on good authority that insurers are paying attention to Google Reviews. So how do you increase your star rating?

Playing to Win with Insurers

The phrase, “I’m not paying for that,” haunts repairers as they try to rationalize how on earth they can make a proper repair if the insurer isn’t going to pay for the needed work.

Can Insurers Combine Two Open Claims and State the Vehicle is a Total Loss?

In the state of New York, if a vehicle has two open claims, can an insurer combine both claims and state that the vehicle is a total loss?

Who Will Be the Insurers of the Future?

Yesterday, your customers were clients of State Farm, GEICO and Allstate, but the customer and insurer of tomorrow may be changing due to automated driving technology and more precise OEM repair procedures.

Is it Legal for Insurers to Settle Losses for My Customers’ Vehicles?

Why doesn’t the DOI enforce the contract between the vehicle owner and the insurer? And how is it legal for insurers and DRP shops to settle losses for my customers’ vehicles?

Are There Laws to Prevent Insurers from Abandoning Cars at Repair Shops?

What are the laws pertaining to an insurance company leaving a car at a repair shop because they do not want to pay the bill?