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Operations Profile: Business Savvy

With all the issues facing today’s shop owners — increased insurer involvement, diminished value (DV) and aftermarket (A/M) crash parts to name a few — it’s tough to run a collision repair business. Making it even tougher is that a lot of shop owners used to be technicians. Today, however, they need to be business savvy to operate successful and profitable shops.

Another Leg to Stand On?

Ohio court rules that an insurer has to pay for the “diminished value” of an insured’s car after a wreck

Auto Body Repair: The Right Way, the Wrong Way and Another Way

In a perfect world, every repairer would make the right decisions in every repair, but we don’t live in a perfect world.

OEM Dealerships: Friend or Foe?

Insurers seeking out and using misinformation obtained from dealer repairers in order to deny consumers OEM-recommended repair procedures has become more commonplace.

Top 5 Stories of the Week

A recap of the top five stories on bodyshopbusiness.com during the week of Dec. 19.

Association News

The latest association news on bodyshopbusiness.com.

Dealers and Certified Body Shops: The Great Disconnect

Dealer service managers don’t understand the value of an OEM-certified collision center and certified repair … and the disconnect is getting worse.

Mike Anderson to Offer Free Seminar at NORTHEAST 2021

Anderson will team up with Jake Rodenroth to present, “It’s Not Just About DTCs: Overview of Calibrations” on Friday, Sept. 10.

Survival Strategies for the Independent Auto Body Shop

I don’t want to sell my shop, and my type of shop is not the kind a consolidator would buy anyhow. How do I push forward?

Top 5 Stories of the Week

A recap of the top five stories on bodyshopbusiness.com during the week of May 10.