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Inside Your Body Shop Spraybooth

Stumped by what’s going on inside your spraybooth? Can’t figure out why your paint work isn’t premo? You’re not alone. Check out this reader Q&A, and you just might find the answers you need.

The Case of the Disappearing Tech

The talk about the lack of the human resources in this industry.

Use Your Clout, You Lout

“When will dealership body shops – with their captive clientele – wise up and stop making concessions to insurance companies? e.g.: Charge the same labor rate as in their mechanical shop. Their mechanical shops don’t work with junkyard or jip parts. Why agree to do anything different in the body shop?” asks P. Michael Riffert, president, Engle’s Frame and Body Service, Ephrate, Pa.

When Does Insurer Steering Become Illegal?

Every day, insurers tell customers: "They’re not on our list of shops." "We can’t guarantee their work." "We may not be able to help you as much as we’d like if you take your car to that shop." Fed up, a few shop owners across the country have gathered evidence that insurer actions are depriving them of their right to compete and have filed tortious interference lawsuits. The result: multimillion-dollar settlements.

Rear Clipping: Does It Deserve Its Bad Rap?

We’ve all heard horror stories about rear full body sectioning, which has lost its favorable status with insurers, repairers and consumers. But was the problem the procedure – or the people performing it?

Environmental Protection Agency (EPA) Requirements: www.epa.gov/clearinghouse

Tired of getting dizzy when you think of all the environmental regulations that affect your body shop? Set yourself straight by visiting this Web site. As responsible members of the collision repair industry, all of you want to cut down on pollution. (Or, at the very least, keep the authorities off your back). That’s not

What to Do With Sagging Sales

In May, we examined how insufficient volume can put you in the red. But volume is only half the problem. Insufficient production also poses a serious threat to your shop’s sales. Luckily, it’s all fixable.

Getting Their Hands Dirty

Getting Their Hands Dirty, Charlie Barone, BodyShop Business, July 2001

I’m Just a Bill: How a Bill Becomes a Law

Remember the Saturday morning “School House Rock” clip about how a bill becomes a law? Consider this article the adult version, in which you’ll learn how the legislative process works and how the government’s actions affect your shop.

Signed, Steered, Delivered — Not Yours

Many shop owners contend that insurance adjusters steer work to DRP shops. To compete, you need to educate yourself so you can then educate potential customers.