BodyShop Business Names Joseph Carubba 2014 Collision Repair Shop Executive of Year
President and CEO of Carubba Collision Corp. will receive special plaque in formal ceremony at NACE Show’s opening General Session.
Five Ways to ‘Wow’ Your Collision Repair Customers
A great-quality repair is expected; a “wow” customer service gesture isn’t.
Mitchell Honors Top-Performing Collision Repair Facilities with AutocheX Premier Achiever Awards
The 2016 AutocheX Premier Achiever Awards honors top-performing collision repair facilities throughout the United States for their superior customer service and support.
New Program in Buffalo, N.Y., Boosts Interest in Field of Collision Repair
As a result of a new collaboration, eight students in collision repair programs at Erie 1 BOCES got their start making money in the business as part of a new paid pre-apprenticeship program this summer.
Attitude is Everything When Hiring Help for Your Auto Body Shop
It seems most auto body shops still value skill in an employee the most. But check out 19-store Carubba Collision’s mantra for recruiting new employees: “Hire based on attitude and teach skills needed to do the job.”
SOPs and Job Instruction Training
Creating and delivering the best quality and speed at competitive price points requires a commitment to standard operating procedures (SOPs).
The Perfect Storm of Technology, Materials and Tech Shortage
A perfect storm of changing automobile technology, new materials and a shortage of experienced, quality-minded technicians is brewing.
Grow Your Own Auto Body Technicians
In the ongoing struggle to find good techs, some collision repairers are going old school.
Finding Your Body Shop’s Competitive Advantage in a Changing Industry
Our business philosophy and strategy has taken us from the one 5,500-square-foot shop Dad started to the 17 locations we currently serve throughout New York.
Build a Culture of Continuous Improvement in Your Auto Body Shop
Our strategy for achieving and maintaining a culture of continuous improvement and teamwork starts with the fact that every improvement requires change.
