Dealing with Unreasonable Customers Part II
When you’re fed up with a customer, how exactly do you simply tell them to go away?
How to Deal with Unreasonable Customers
How do you politely tell the customer to take a hike? Is it even possible to do so?
Audatex and Maaco Extend Strategic Relationship
The relationship extension follows on the recent strategic partnership agreement with Driven Brands, and AudaExplore now offers solutions to both the Maaco and CARSTAR brands.
Audatex and Driven Brands Announce Strategic Relationship
Audatex’s technology solutions simplify the claims process by enabling collision repair companies like Driven Brands and insurance carriers to communicate on one platform with little variability.
AudaExplore and ABRA Extend Strategic Relationship
AudaExplore says its technology solutions simplify the claims process by enabling collision repair companies like ABRA and insurance carriers to communicate on one platform with little variability.
Axalta and Hendrick Motorsports Extend Relationship in Multi-Year Deal
Beginning in 2016, Axalta will become a primary sponsor of the No. 88 Chevrolet SS team of driver Dale Earnhardt Jr. for 13 Sprint Cup Series races annually, an increase of three per season.
CIC’s Insurer-Repairer Relations Committee Tackles Length of Rental Debate
Length of rental (LOR) has long been a controversial subject within the industry. The goal of the panel was to find an answer to the question: Should the industry have a formula for rental management?
Interacting With Customers
A in-depth look at interacting with customers and insuring you have a customer-friendly business.
ABRA Extends Strategic Relationship with AudaExplore to Improve Claims Efficiency
MSO makes move after realizing efficiency gains, and also adds Consolidator Dispatch to allow for more self-management for operations and franchise owners.
Online Marketer Launches Customer Management Program for Body Shops
Bodyshopnation.com’s program includes email and marketing system aimed at increasing revenue for independent shops.