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Ditch Your One-Dimensional Ways: Diversification

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.

In SOPs We Trust – Standard Operating Procedures

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

“Poof!” Go Parts Profits?

Is State Farm direct-purchasing parts?

Web Site a Necessity Today

Only 35 percent of shops have their own Web site.

Point CounterPoint – Is Rear Body Sectioning an Acceptable Repair Procedure?

Bob Searle, manager Chris’ Body & Paint, Inc. Midvale, Utah OPINION: No I think most shops are equipped to do a clip, but in my opinion, there’s never a good time to do one because it’s never cost effective in the long run. It is for the insurance company, but not for the shop. It’s

Would Your Work Pass an Auto Safety Expert’s Test?

Many post-repair inspectors are finding that collision repair shops’ work isn’t up to snuff. And that can lead to a liability nightmare, not to mention the end of their businesses.

DRPs, Here We Come?

We’re shooting for a DRP, but that doesn’t mean we’re willing to give up something for nothing. Part 11 of a series.

Don’t Leave Dollars on the Table: Total Losses

Total losses are often regarded as a loss to a body shop. But the fact is the loss is your customers’ and doesn’t have to be borne in any sense by your business.

Earn Back Your Leverage

Leverage is an intriguing prospect. If you own or operate a business, it’s something you want.

Unlocking the Mystery of Production: Pre-Repair Management

Pre-repair management isn’t a new way to repair cars faster, better, cheaper and easier. But it’s been proven to ease the production management workload – and give you time
to focus on big ideas.