The Case of the Disappearing Tech
The talk about the lack of the human resources in this industry.
Are You Certifiable
SEMA is helping accessory installers and techs get national recognition for their know-how and make themselves more marketable through its installer certification program. The tests include electric sunroofs, body exterior components, leather interiors and roof treatments.
There’s a Right Way … and There’s a Wrong Way
Paint-shop best practices.
Putting the Squeeze on Repairs
I’ve been the not-so-proud owner of four spot welders because I’m cheap. Though I wanted all the benefits of a top-quality welder, I didn’t want to pay for top quality. Learn from my mistakes … please.
Not All Wheel Alignments Are Created Equal
The process of aligning a collision-damaged vehicle is much more involved thanperforming a maintenance alignment. If thecustomer hasn’t hit anything, the technician can make many assumptions.But making assumptions about a collision-related four-wheel alignment will put your shop on a crash course. Ever since rear adjustable suspensions became commonplace in our industry, the argument has raged
Stacking the Odds In His Favor
Leonard Lassak’s pancake philosophy.
Putting Our Heads Together
Want more claims dollars? Strive to standardize your business.
5 Tips to Make the Money Coat Count: Your Spray Gun
You spend hours trying to achieve the perfect paint job only to face a re-do and an irate customer. But don’t go blaming your paint. The culprit is likely your spray gun not being properly adjusted or as clean as you think.
Painting Your Way to More Profits
If you’ve never truly evaluated your paint department, you may be surprised by what you find — excessive paint and material waste, poorly utilized space or even material theft. To determine whether you’re getting the most out of your paint shop, use these three key performance indicators.
Letters to the Editors
If You Do It, Charge for It Dear Ms. Georgina Kajganic: In response to Mr. Yurek’s article, “If You Do It, Charge For It” [Sept. 2001, pg. 36], it’s about the same things my father complained about. We’re a company of 50 years located on the same corner and have the same company name. I’ve