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Seebachans Revive State Farm ‘Neighbor from Hell’ Lawsuit, Aim to Get Insurers ‘Out of Repair Business’

The law firm representing Matthew and Marcia Seebachan has re-filed the couple’s lawsuit against State Farm for the insurer’s alleged role in a negligent repair.

State Farm
‘Who Pays for What?’ Survey Finds Insurers Will Pay for Cooling-System Test and Purge

Mike Anderson’s “Who Pays for What?” survey finds that many body shops aren’t charging to pressure-test and purge cooling systems, even though insurers are willing to pay for it.

Mike Anderson discussed negotiation tactics at NORTHEAST 2017
Collision Repairers Give High Marks to Regional Auto Insurers

Smaller, lesser-known insurers received the highest marks from collision repairers asked to grade the auto insurers’ claims practices in the 2017 CRASH Network “Insurer Report Card.”

Insurers Blame Assignment of Benefits Tool for Torrent of Auto Glass Lawsuits in Florida

Lawsuits filed by auto glass companies on behalf of insurance policyholders are on the rise in Florida, and insurers blame the “assignment of benefits” tool for the wave of litigation.

Autonomous Vehicles Not All Doom and Gloom for Auto Insurers

Auto insurance industry could see an $81 billion opportunity between 2020 and 2025 centered around cybersecurity, product liability and infrastructure.

Video Explains Why Consumers Shouldn’t Let Insurers Dictate Where Car Is Repaired

In a new video, Kevin Moreland, co-owner of Sugar Hill Auto Collision in Sugar Hill, Ga., offers a real-world example of why consumers should think twice about letting insurers dictate where they take their collision-damaged vehicles.

Auto Insurers Could Take $137 Billion Hit from Self-Driving Cars: KPMG

Autonomous vehicles will shift driving risk to the OEMs, significantly reducing the need for personal auto insurance.

Rate Hikes Putting Strain on Customer Satisfaction for U.S. Auto Insurers

According to the J.D. Power 2017 U.S. Auto Insurance Study, price satisfaction has declined this year, even as other areas of the overall customer experience have improved.

Collision Repairers, Insurers Have Differing Views on OEM Parts

The BodyShop Business 2017 Industry Profile survey suggests that many insurers push aftermarket crash parts for repairs.

Collision Repairers Have Mixed Opinions of Insurers, DRPs

The BodyShop Business 2017 Industry Profile examines insurer-repairer relations, among other topics.