You searched for customer relations - Page 5 of 135 - BodyShop Business
Ford Customer Service Division Named ASA Corporate Member

Ford Customer Service Division (FCSD) has joined the Automotive Service Association (ASA) as its newest corporate member – a recently introduced membership category that provides industry-leading companies an opportunity to strengthen their ties with ASA and its leaders in the collision and mechanical repair industry. “To have Ford among our corporate partners is truly an

No Money, and the Customer and the Vehicle Are Gone

A customer left with her vehicle, my money and the unpaid deductible. How do I get my money? Do I need a collection agency?

The Customer Is Gone With the Vehicle, My Money and the Unpaid Deductible

A customer recently took off with her vehicle, my money and the unpaid deductible. How do I get my money? Do I need a collection agency?

Service King Announces New Relationship with Axalta Coating Systems

Consolidator will now have access to Spies Hecker paint across its entire nationwide footprint.

Does Your Shop Appeal to Customers?

Looks are everything, and keeping a tidy, friendly shop will ultimately help drive business to your facility.

I-CAR Recognizes OEM Relationships at SEMA

I-CAR held a press conference at last week’s SEMA Show, concentrating on its relationship with an increasing number of leading vehicle manufacturers. Nissan/Infiniti, Chrysler and Honda were recognized for recently introducing collision repair network programs that require the industry-recognized I-CAR Gold Class Professionals designation, while 15 vehicle manufacturers include the I-CAR Welding Qualification Series or

Selling Customer Pay

Properly implemented, a good customer pay sales strategy can bring significant volume and profit to most collision repair facilities.

Sherwin-Williams A-Plus Network, CSi Complete to Offer SureCritic Customer Review Service

A recent study by the National Automobile Dealers Association (NADA) University found that only 14 percent of consumers trust advertising. Not surprisingly, the same research revealed that almost 80 percent do trust referrals and recommendations from their peers. In response to these findings, the Sherwin-Williams Automotive Finishes A-Plus Network has announced it has expanded its

ESAB Answering Customer Questions via Social Media

ESAB recently upgraded to the Facebook Timeline and is using Facebook to answer questions, post educational materials and videos, and listen to feedback from welders.

Collex Collision Experts Wins CSi Complete’s 2011 ‘Clearly Elite’ Award for Customer Satisfaction

Collex Collision Experts, a multi-store operation based in Clinton Township, Mich., with facilities in Michigan and Florida, has won CSi Complete’s "Clearly Elite" award for customer satisfaction. "CSi Complete is blessed to have many outstanding customers, but Collex Collision is most deserving of our 2011 Clearly Elite customer of the year award," said David Merrell,