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Federated, Elitek Team Up For Diagnostics Services

Federated Auto Parts has partnered with LKQ’s Elitek Vehicle Services to provide mobile on-site diagnostic services for Federated Car Care Center customers.

AirPro Diagnostics Announces Service Delivery Results

AirPro Diagnostics has announced performance results delivered to its body shop and auto glass customers for the first half of 2021.

Toyota Debuts Mobile Collision Assistance Service

Collision Assistance, available within the Toyota and Lexus mobile app, offers guided instructions to help drivers navigate a post-collision repair process.

Answering the Phone: Don’t Give Your Customers the Runaround

Do you give your front-office staff all the information they need so they don’t have to put a customer on hold or transfer them to someone else?

Who is the Real “Customer” in the Auto Body Shop?

Who is the customer? Is it the vehicle owner or insurer? The answer is not as simple as you think.

Service King Celebrates 45-Year History

Service King announced it is celebrating its 45th anniversary by creating a future of significant innovation in the automotive collision space through its vision of “building for tomorrow.”

LKQ’s Elitek Vehicle Services Expands into Remote Diagnostics

With the addition of remote diagnostics, Elitek can now provide shops with an array of diagnostic services, from mechanical, AC service 1234YF, module programming and electrical repairs.

Collision Works Chooses AirPro Diagnostics as Service Provider

Based in Oklahoma City, Okla., Collision Works is a rapidly growing, high-quality, customer-focused organization with 36 locations in Oklahoma, Kansas and Missouri.

Executive Interview: Jeff McFadden, President of Service King

In an exclusive interview with Jeff McFadden, president of Service King, BodyShop Business discusses the MSO’s new 24/7 contactless self-schedule service.

CarMax Hiring 1,800 Automotive Service Professionals Nationwide

The company will be interviewing candidates for a variety of positions for automotive service professionals, including technicians, detailers, painters, supply associates and more.