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Automotive Management Institute Reaches Education Milestone

The Automotive Management Institute (AMI) recently achieved a major milestone by surpassing 2.5 million credits awarded since the program launched in the fall of 1989. The continuing education offered by the Institute helps automotive service professionals improve their business management skills. In addition to providing business management classes, the Institute offers the Accredited Automotive Manager

PartsTrader Adds Industry Veterans to Management Team

Dale Sailer, David Merrell and Troy Holm will lead company’s efforts in implementing PartsTrader system in the collision repair market.

Two CARSTAR Employees Honored for Corporate Service

CARSTAR Auto Body Repair Experts annually recognize the top corporate employees during its annual National Conference, and this year has selected two corporate team members for the top honors. CARSTAR CEO David Byers honored each winner on stage and presented their award during the annual awards ceremony on Sunday evening. Spirit of CARSTAR Award The

PPG’S Spring MVP Conference to Focus on Bringing Out Best in Employees

PPG will host an MVP Business Solutions Conference for collision center owners and managers at the Paradise Point Hotel in San Diego, Calif., March 28-30. Centering on the theme “Beyond Tomorrow,” the conference agenda will focus on helping attendees shape their collision centers’ business plans to deal effectively with today’s business realities while leveraging tomorrow’s

Employee Retention is Key to Continued Success

Companies that build and maintain a superior workforce will have a long-term competitive advantage in their marketplaces. Here are some strategies for doing just that.

New Web Site Tracks Employee Training and Certifications

Illinois-based Optima Worldwide Limited has created a new Web site, BodyShopTracker.com, that can assist shops in tracking staff training and certifications. The data collected will be kept online and will provide at-a-glance overviews of training and certifications earned by technicians, painters and other employees – information that’s normally available from several different sources. BodyShopTracker.com can

Eyes Wide Open: Two Techs Make the Transition from Shop Employee to Shop Owner!

With 60 years of industry experience between them, these two techs decided it was time to make the transition from shop employee to shop owner.

Why I Drug Test Employees

er hired a private investigator who administered polygraph tests to determine how the pump disappeared and who was responsible. One employee – the most likely perpetrator – promptly quit. During the course of the investigation, however, it was learned that 16 out of 25 employees were regular drug users. And this shop had been suffering

Should Shops Drug Test Their Employees?

John Shortell, manager Secor’s Collision Technology New London, Conn. Opinion: No I don’t think body shops should start drug testing employees for several reasons: I am, of course, a shop employee. A manager yes, but still an employee. Personally, I have a shy bladder and have great difficulty producing urine on demand. And once I

Competing For Employees: Techniques

Recruiting and retaining techs demands the same commitment as satisfying customers and developing good insurer relationships. In fact, considering the role techs play in your business, they’re the strongest link between present conditions and future profitability.