What Are My Options When an Insurer Denies a Supplement?
When a customer returned a vehicle after complaining about a noise, we contacted the insurer and got a verbal “OK” to fix. But then the insurer denied it a week later, saying that it was prior damage. What are my options now that the vehicle is gone and I cannot charge the customer?
How Do I Get Insurers to Settle Payments More Quickly?
Since the Patriot Act, two-party checks have been difficult to deposit without having the correct paperwork. Insurance companies know this, and some have started ignoring the direction-of-pay on supplements. Other than legal action, which I have no problem with, do you have any suggestions? Insurance companies often use ‘bank drafts’ for settlement payments, not checks
Upcoming Meeting to Focus on Combating Insurer Involvement in Collision Repair Industry
SafeCars has announced that it will host a special meeting Saturday, Oct. 18 at the DoubleTree Hotel, BWI Airport, in Linthicum Heights, Md., to discuss how to best combat increasing insurer involvement in the collision repair industry. The free event will take place at noon and is open exclusively to collision repairers or verified industry
ASA Solicits Top 10 Insurers on ‘Blend Within/Zone Refinish’ Issue
The Automotive Service Association’s board of directors and Collision Division Operations Committee have begun their second initiative as they continue to focus on refinish issues and the issues’ effects on collision repair facilities. ASA’s goal is to educate the industry, bring clearer understanding and – more importantly – resolve the issue relative to refinish times
More Than 50 Attorneys Set to Defend Insurers in Consolidated Short-Pay Lawsuit
Fifty-five attorneys representing various national insurers showed up at a Sept. 11 hearing in Orlando to defend their clients in a consolidated lawsuit filed by body shops from around the country, according to anarticle in the Orlando Sentinel. Hundreds of collision shops from around the country are suing roughly 80 insurance companies for short-pays. Companies
North Carolina Body Shop Posts Video on YouTube Alerting Consumers to Insurer Tactics
K & M Collision of Hickory, N.C., has posted a new video on YouTube applauding Louisiana Attorney General Buddy Caldwell’s recent action against State Farm for steering and explaining to the general public insurers’ strategy of “forcing inferior parts on cars and steering their policyholders to their preferred shops.” “These kinds of unfair trade practices
North Carolina Body Shop Posts Video on YouTube Alerting Consumers to Insurer Tactics
K & M Collision applauds Lousiana Attorney General’s action against State Farm and informs consumers of insurer tactics that lead to unsafe repairs.
What Are the Rules/Laws When It Comes to Insurers Refusing to Pay Rental Coverage?
What are the rules/laws when it comes to insurers not wanting to pay for rental coverage for their insureds? I’m getting frustrated with the adjuster calling my customers first if there is an issue or concern.
How Can I Get an Insurer to Pay My Door Rates?
How can my shop build an authorization and go after an insurance company that refuses to pay our door rates?
Is An Insurer Not Responsible For Satisfying a Fair Claim?
I recently had an adjuster tell me they don’t pay for blend time, and when I informed him this wasn’t true, an argument ensued. Is an insurer not responsible for satisfying a fair claim? Is there any such case law to support this?