ABPA Releases 2019 Convention Schedule
The Automotive Body Parts Association (ABPA) has announced the full schedule of events for its 39th Annual Meeting and Convention that will be held in Fort Lauderdale, Fla., at the Westin Fort Lauderdale Beach Resort April 30-May 3, 2019.
Marketing: Why You Need It and How to Do It
The world is changing, and it’s time you sunk your teeth into the power of marketing instead of shying away from it. I’m here to help clear up some of your confusion and set you up for marketing success.
Annual Performance Reviews: Yes or No?
How many of you conduct annual performance reviews? And how many of you think that there must be a better way to manage your employees? If so, read on.
BASF to Feature Four and Four at SEMA 2018
BASF Refinish Automotive Coatings has announced that their booth no. 20353 in the Racing and Performance area of Central Hall at the SEMA Show will feature four custom builds and highlight the four components of BASF’s Value Beyond Paint Vision+ tools and services.
Optimizing Your Website Across Browsers
Back when I had a lot more hair, we started building websites, and as we launched these, we found that what we built didn’t necessarily look the same on all browsers. What looked good on Firefox and Chrome might not quite line up the same on Internet Explorer and Safari. So how do you get your website to look the same on all browsers?
Phone Calls from Manhattan Island: “Can You Tell Me About the Auto Body Industry?”
In my long tenure as a self-proclaimed expert on the collision industry, I’ve gotten phone calls every few years from venture capital folks deep in the canyons of Manhattan Island looking for information about the collision repair business. Last week, I got another one of those phone calls.
The Latest Automotive Refinish Technology
We’ve all heard today’s vehicles are not your father’s vehicles. They’re highly complex rolling computers with more lines of code than Facebook. But this isn’t your father’s paint today either. Refinish technology has made leaps and bounds as well. Here is some of the latest refinish technology on the market.
Five Ways to ‘Wow’ Your Collision Repair Customers
A great-quality repair is expected; a “wow” customer service gesture isn’t.
Miller Electric Announces Make My Miller Giveaway
Miller Electric has announced the Make My Miller giveaway to recognize enthusiastic welders and reward one participant with a customized Miller machine painted by Miller partner and professional artist Max Grundy of Max Grundy Design.
Customer-First Mindset Helps Florida Body Shop Thrive Without DRPs
How do you build a $3 million business without any DRPs? Robert Molina, co-owner of Collision Care Xpress in Pompano Beach, Fla., answers without hesitation: “No doubt it’s the customer service.”
